topic Re: How I can set up my puk code in Get Support

How I can set up my puk code

Cathy1984 — Tue, 04 Jan 2022 18:14:13 GMT

How find my puk code

How I can set up my puk code

Cathy1984 — Wed, 18 Mar 2015 22:01:31 GMT

How I can set up my puk code

Re: How I can set up my puk code

chukdefatey — Wed, 18 Mar 2015 22:02:16 GMT

That's the one thing missing on PM self serve site

Re: How I can set up my puk code

Martin — Thu, 19 Mar 2015 05:03:59 GMT

Hello Cathy1984,

As chuk said, the self-serve account lacks the ability to create a PUK code.

If you need one, and became a customer prior to January 27, 2015, call *611 from your cell, or 1-855-4PUBLIC from any phone.

If you became a customer on or after January 27, 2015, you must communicate with Public Mobile by web mail only. Click Contact Us in the left column of the home page. A new page will open with Email Away on it. Click that, and another new page will open with a web form and a hyperlink called None of the above. Click None of the above, and submit it to Public Mobile.

Good luck!

Re: How I can set up my puk code

Jeremy_M — Thu, 19 Mar 2015 13:20:36 GMT

Hi @Cathy1984

In order to get a PUK code you'll need to go to Contact Us and click "Email Away". This request is account specific, so our helpful team will need to respond to you directly in order to get you on your way.

Cheers!