topic Re: Account disabled in Get Support

Account disabled

Msand4683 — Wed, 05 Jan 2022 15:38:01 GMT

Re: Account disabled

darlicious — Fri, 14 Feb 2020 11:23:21 GMT

@Msand4683 Was your renewal last night? Can you log in? Have you been away?

Re: Account disabled

gblackma — Fri, 14 Feb 2020 11:30:59 GMT

@Msand4683 please elaborate. Is this your cycle renewal date. If everything is working as normal, ignore the message. It's the normal PM renewal process. It will disappear at 6 am est, the day of The new cycle.

If your account has actually been disabled, please elaborate. Thanks.

Re: Account disabled

popping — Fri, 14 Feb 2020 16:02:20 GMT

@Msand4683

If you mean "account disabled" = expired or suspended, you need to add enough fund to pay your plan fee and click on the reactivate button to get your phonw working again.

We need more info.