topic Re: Data carry over? in Get Support

Data carry over?

rhbcc — Wed, 05 Jan 2022 15:37:54 GMT

I have the 500mb + free 500 mb promo due to autopay - anything remaining does it actually carry over to next cycle?

Re: Data carry over?

Luddite — Sat, 02 May 2020 21:18:16 GMT

@rhbcc wrote:
I have the 500mb + free 500 mb promo due to autopay - anything remaining does it actually carry over to next cycle?

No; only Canadian, not USA roaming, add-ons carry over until completely used.

Re: Data carry over?

geopublic — Sat, 02 May 2020 21:19:06 GMT

@rhbcc plan data does not carry over. It's use it or lose it. Add-on data on the other hand carries over until all used up.

Re: Data carry over?

brettster99 — Sun, 03 May 2020 02:46:40 GMT

@rhbcc

The data on the plan you have does not roll over. So if you did not use it all it will be lost. Add on data like the 1 GB add on does roll over until all uses up. Note though that any US data has a 10 day limit on it and does not roll over.

Re: Data carry over?

Naepalm — Sun, 03 May 2020 02:54:00 GMT

@rhbcc if your are under using your data, it might be because of the current circumstances. I am not sure how often they change the plans, I saw an oracle mention that you may change you plan and when you want to go back it might not be available.

Re: Data carry over?

rhbcc — Mon, 04 May 2020 04:06:57 GMT

thanks guys much appreciated 🙂