topic Re: Account changes in Get Support

Account changes

Bigpointguy — Wed, 05 Jan 2022 15:37:25 GMT

When I signed up with PM it was for my wife's phone but I used my name and credit card on the account. Now I want to sign up for my phone so:

#1 Can I go into account details and simply change the name & credit card number on the existing account so that it is in her name?

#2 And then proceed to set up the second account in my name using my credit card details?

Thanks for the help,

Pat

Re: Account changes

Jb456 — Thu, 13 Feb 2020 12:57:15 GMT

Each account is one sim one email address. You can use same credit card if you want but you have to make a new account with a different email or Gmail aliases.

Yes you can change the name in her account and card.

Re: Account changes

darlicious — Thu, 13 Feb 2020 12:52:17 GMT

@Bigpointguy Yes and yes. It is that simple.

Re: Account changes

Jb456 — Thu, 13 Feb 2020 12:54:34 GMT

To edit credit card details click "payments" then it's bottom left

Re: Account changes

darlicious — Thu, 13 Feb 2020 12:58:55 GMT

@Bigpointguy What @Jb456 is saying you would need to use a different email and new sim for your account. But changing the name and credit card (if you wish) on the the account is easily done by logging into the account.

@Jb456 Lol...that was some lightening fast editing!

Re: Account changes

geopublic — Thu, 13 Feb 2020 13:08:27 GMT

@Bigpointguy You can use the same credit card for both accounts. You can also change the name on the first account to your wife's name. You can then create the second account using an alias of the first email or creating a new email for your account.

Re: Account changes

Bigpointguy — Thu, 13 Feb 2020 13:47:08 GMT

Thanks for all the speedy answers. I knew you would have the answers!

Re: Account changes

darlicious — Thu, 13 Feb 2020 14:24:53 GMT

@Bigpointguy Welcome to public mobile. Dont forget to use your wife's referral code when activating. If you're out west London drugs is offering a free SIM card with in store activation. We're all hoping for a little love from public mobile in the form of a Valentine's day promo. So keep your eyes on the announcement page.