topic Re: Cannot text or use data with my umidigi x in Get Support

Cannot text or use data with my umidigi x

nike — Wed, 05 Jan 2022 15:35:50 GMT

Hello everyone,

I'm unable to send or receive text messages or use my data. Any ideas on how to go about it? I have tried turning the phone several times but no avail

Re: Cannot text or use data with my umidigi x

nike — Mon, 10 Feb 2020 07:33:07 GMT

Hi everyone,

I figured it out, thanks

Cannot use data with my umidigi x

nike — Mon, 10 Feb 2020 09:36:50 GMT

Hello everyone

I still cannot use my data. I tried resetting the APN but it is greyed out. Any suggestions to resolve this please let me know

Re: Cannot use data with my umidigi x

Jb456 — Mon, 10 Feb 2020 09:39:32 GMT

Do you know anyone with a Freedom mobile sim card? You may need a Freedom mobile sim or a roam mobile sim to be able to edit the APN settings.

Not sure where you're located but maybe a mobile shop may have a Freedom sim that they will allow you to use for a minutes to try the edit the APN settings?

Re: Cannot use data with my umidigi x

Jb456 — Mon, 10 Feb 2020 09:43:15 GMT

Here's another thread with same issue for Umidigi X

https://productioncommunity.publicmobile.ca/t5/Phones-Hardware/Umidigi-X-APN-settings/td-p/472632

Another below for Umidigi a3.

https://productioncommunity.publicmobile.ca/t5/Phones-Hardware/APN-settings-on-Umidigi-A3Pro-cannot-be-edited-makes-mobile-data/td-p/348539

It's unfortunate but there are some.phone models (some Ulephones as well) that require a Freedom mobile or roam sim card to be able to edit the APN settings.

Re: Cannot text or use data with my umidigi x

Jb456 — Mon, 10 Feb 2020 09:46:07 GMT

Oracles. can you merge this with link below?OP still has data issues. He may need a Freedom sim or Roam sim.

https://productioncommunity.publicmobile.ca/t5/Discussions/Cannot-use-data-with-my-umidigi-x/m-p/499045/highlight/false#M106679

@ShawnC13 @Luddite @computergeek541 @will13am

Re: Cannot use data with my umidigi x

Jb456 — Mon, 10 Feb 2020 10:01:26 GMT

@nike on post above. The link I provided for another Umidigi X. If you look at page 5 another member had success with a Freedom mobile sim 2 weeks ago.

Here is there response.

""""I just purchased an Umidigi X phone. I can confirm that the instructions for adding APNs through ADB shell command does not work. However, I did have a Freedom Sim Card which I popped into the phone and that allowed me to add new APNs. After adding the APN for Public Mobile with the Freedom Sim Card still inserted, you will not see it even after clicking the "save" option. However, as soon as you insert the Public Mobile SIM card it will show the APN that you previously saved. My data is working flawlessly."""

Hopefully you get everything sorted on your phone

Re: Cannot text or use data with my umidigi x

computergeek541 — Mon, 10 Feb 2020 13:51:51 GMT

@Jb456 wrote:
Oracles. can you merge this with link below?OP still has data issues. He may need a Freedom sim or Roam sim.

https://productioncommunity.publicmobile.ca/t5/Discussions/Cannot-use-data-with-my-umidigi-x/m-p/499045/highlight/false#M106679

@ShawnC13 @Luddite @computergeek541 @will13am

done