topic Re: Reactivating My Account. in Get Support

Reactivating My Account.

Earl333 — Wed, 05 Jan 2022 15:35:24 GMT

I have paid for my bill twice now and I cannot seem to get in touch with anybody to reactivate me account. Please can you help me?

Re: Reactivating My Account.

gblackma — Wed, 29 Apr 2020 23:28:03 GMT

@Earl333 has the money actually been applied or is it sitting in your self service account as a credit? Is there a credit balance when you call 611? Thanks.

Re: Reactivating My Account.

shaker — Wed, 29 Apr 2020 23:29:16 GMT

Your best bet is to get in touch with Moderator Team.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

take care.

Re: Reactivating My Account.

shaker — Wed, 29 Apr 2020 23:33:27 GMT

Did you get in touch with the Moderator Team?

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Regards.

Re: Reactivating My Account.

Earl333 — Wed, 29 Apr 2020 23:36:53 GMT

So sorry just had my phone working. My humblest apologies to everyone.

Re: Reactivating My Account.

gblackma — Wed, 29 Apr 2020 23:38:05 GMT

@Earl333 so your phone is working now right?

Re: Reactivating My Account.

geopublic — Wed, 29 Apr 2020 23:42:34 GMT

@Earl333 No worries. Glad it's working. 👍🙂

Re: Reactivating My Account.

Earl333 — Wed, 29 Apr 2020 23:44:47 GMT

Yes Thank you soooo much for replying. Hugs from a distance. lol