topic Re: Community website sucks in Get Support

Community website sucks

Leaving — Wed, 05 Jan 2022 15:33:28 GMT

I typed out a long question and now it's gone.

Re: Community website sucks

gblackma — Wed, 05 Feb 2020 22:09:15 GMT

@Leaving what was the question?

@Leaving wrote:
I typed out a long question and now it's gone.

Re: Community website sucks

NDesai — Wed, 05 Feb 2020 22:09:16 GMT

@Leaving Go to your profile page and see if it was saved as a draft.

Re: Community website sucks

Leaving — Wed, 05 Feb 2020 22:13:10 GMT

@NDesai wrote:
@Leaving Go to your profile page and see if it was saved as a draft.

Nope. 😞

Re: Community website sucks

Leaving — Wed, 05 Feb 2020 22:14:27 GMT

@gblackma wrote:
@Leaving what was the question?
@Leaving wrote:
I typed out a long question and now it's gone.

LOL. You think I am going to type it all out again?!?

Re: Community website sucks

Jb456 — Wed, 05 Feb 2020 22:15:06 GMT

Click your badge top right..select my profile.scroll down to drafts..check if it's there.

Re: Community website sucks

ChuckYeah — Wed, 05 Feb 2020 22:16:06 GMT

Check here:

https://productioncommunity.publicmobile.ca/t5/premod/moderationitemspage/tab/rejected

Maybe you could copy and paste some parts of it assuming it ended up there. Sad to see you are @Leaving .

Re: Community website sucks

dabr — Wed, 05 Feb 2020 22:18:29 GMT

@Leaving wrote:
I typed out a long question and now it's gone.

Did you try to edit too quickly, usually that is know to make posts disappear. It happens to all of on more than one occasion, I might add:) As mentioned check under your profile and it may still be there.

Re: Community website sucks

gblackma — Wed, 05 Feb 2020 22:18:58 GMT

@Leaving why not? 😎. Think of all the practice you are getting 👍

@Leaving wrote:
@gblackma wrote:
@Leaving what was the question?
@Leaving wrote:
I typed out a long question and now it's gone.

LOL. You think I am going to type it all out again?!?

Re: Community website sucks

Leaving — Wed, 05 Feb 2020 22:19:22 GMT

Ok. Short version of question. I received $35 because someone signed up then cancelled. 'Got a better deal to stay with their previous Mobile provider.

I am the beneficiary of $35 towards my monthly payment.

So will Public Mobile use that and the rest from autopay?

E.g. $35 + 7.94 (on credit card via autopay)?

Geez, I better send this post now.

Re: Community website sucks

gblackma — Wed, 05 Feb 2020 22:21:10 GMT

@Leaving hells yes

@Leaving wrote:
Ok. Short version of question. I received $35 because someone signed up then cancelled. 'Got a better deal to stay with their previous Mobile provider.

I am the beneficiary of $35 towards my monthly payment.

So will Public Mobile use that and the rest from autopay?
E.g. $35 + 7.94 (on credit card via autopay)?

Geez, I better send this post now.

Re: Community website sucks

ChuckYeah — Wed, 05 Feb 2020 22:23:24 GMT

@Leaving If your $35 is in your additional funds and the plan your on is $40, PM will charge $5 plus tax on your credit card if you have one on file and you are on autopay.

Re: Community website sucks

Leaving — Wed, 05 Feb 2020 22:25:45 GMT

@Jb456 wrote:
Click your badge top right..select my profile.scroll down to drafts..check if it's there.

I don't see drafts anywhere. This is the worst site/forum I have ever used.

It doesn't help that I am forced to use my phone. I 'left' the screen to check something and the tab in which I was typing the question was gone. I was still logged in but that page was gone.

Re: Community website sucks

Leaving — Wed, 05 Feb 2020 22:31:10 GMT

@ChuckYeah wrote:
@Leaving If your $35 is in your additional funds and the plan your on is $40, PM will charge $5 plus tax on your credit card if you have one on file and you are on autopay.

Yes. That's what I expect to happen. I just wanted confirmation. Except, I think it will be a bit more like $38 and change because of the tax charged

I made sure there's enough and more (I use the KOHO credit card for my payments).

P.S. I should have just used the term, additional funds in my question. Thanks. 😕

Re: Community website sucks

geopublic — Wed, 05 Feb 2020 22:30:36 GMT

@Leaving wrote:
I typed out a long question and now it's gone.

@Leaving That happens if you edit your post multiple times in a very short period of time.

You can submit a ticket to the moderators and ask them to release it from the spam queue.

Re: Community website sucks

Leaving — Wed, 05 Feb 2020 22:35:41 GMT

@geopublic wrote:
@Leaving wrote:
I typed out a long question and now it's gone.

@Leaving That happens if you edit your post multiple times in a very short period of time.
You can submit a ticket to the moderators and ask them to release it from the spam queue.

Hmmmmmm...I thought it was from leaving the page.

I am using the site on my phone so when I left the page by clicking a button to go to one of my apps, when I returned to the browser and the tab on the Public Mobile page, I expected to see the same page with my incomplete question.

Re: Community website sucks

geopublic — Wed, 05 Feb 2020 22:37:33 GMT

@Leaving wrote:
@geopublic wrote:
@Leaving wrote:
I typed out a long question and now it's gone.

@Leaving That happens if you edit your post multiple times in a very short period of time.
You can submit a ticket to the moderators and ask them to release it from the spam queue.
Hmmmmmm...I thought it was from leaving the page.

I am using the site on my phone so when I left the page by clicking a button to go to one of my apps, when I returned to the browser and the tab on the Public Mobile page, I expected to see the same page with my incomplete question.

@Leaving What happens if you hit the browser's back button?

Re: Community website sucks

Paulleewogg — Wed, 05 Feb 2020 22:40:05 GMT

I have to agree with the feelings of the original poster. I have used multiple forums over the years in regards to several hobbies. I have never seen one this confusing.

For instance...I have a couple questions on an unrelated matter to this poster. I have used search and found nothing relevant. How on earth do you actually post a new question on this forum? I know there's a way but I'll be d#mned if I can find it. I have asked a question before, shortly after I first joined, but I cant find the tab to take me to the page to type out my questions now. Any help would be appreciated.

Re: Community website sucks

dabr — Wed, 05 Feb 2020 22:48:27 GMT

@Leaving wrote:
@geopublic wrote:
@Leaving wrote:
I typed out a long question and now it's gone.

@Leaving That happens if you edit your post multiple times in a very short period of time.
You can submit a ticket to the moderators and ask them to release it from the spam queue.
Hmmmmmm...I thought it was from leaving the page.

I am using the site on my phone so when I left the page by clicking a button to go to one of my apps, when I returned to the browser and the tab on the Public Mobile page, I expected to see the same page with my incomplete question.

Okay, I wasn't aware of that information when I posted my response. Is it possible you inadvertently closed the tab? If you're not in incognito mode, then it might be in your history still, though I'm not too sure about that either..

Re: Community website sucks

ChuckYeah — Wed, 05 Feb 2020 22:44:36 GMT

@Paulleewogg Click on browse, select the appropriate category and then click Ask a question!