topic Re: Want to change plan. Is the self-serve site down? in Get Support

Want to change plan. Is the self-serve site down?

9R3W4L — Wed, 05 Jan 2022 15:33:19 GMT

Want to change my plan to $15 plan since I am home all the time. The links at the bottom of the page as shown in the picture are un-clickable right now. Is the self-serve site down?

Re: Want to change plan. Is the self-serve site down?

gblackma — Mon, 27 Apr 2020 22:00:57 GMT

@9R3W4L the option to change plans seems to be down. I'm not seeing the available plans, and the buttons are greyed out. You should try again later. Stay safe.

Re: Want to change plan. Is the self-serve site down?

iliketotalk — Mon, 27 Apr 2020 22:02:22 GMT

@9R3W4L Hi I just looked at my account it looks to be some kind of technical glitch for some of us just try again in a while reboot your computer good luck

Re: Want to change plan. Is the self-serve site down?

geopublic — Mon, 27 Apr 2020 22:11:32 GMT

@9R3W4L wrote:
Want to change my plan to $15 plan since I am home all the time. The links at the bottom of the page as shown in the picture are un-clickable right now. Is the self-serve site down?

@9R3W4L The rule of thumb is:

If it's not available or if it doesn't work, try again in about an hour. 🙂

Re: Want to change plan. Is the self-serve site down?

Naepalm — Tue, 28 Apr 2020 03:40:09 GMT

@9R3W4L the site has been glitchy all day, I have had several errors today and posted about it earlier with limited response from the moderator team.