topic Re: Upgrade plan in Get Support

Upgrade plan

aganetha — Wed, 05 Jan 2022 15:32:38 GMT

I would like to upgrade my plan to the 40.00 plan

Re: Upgrade plan

JoyLuck — Sun, 26 Apr 2020 18:44:56 GMT

@aganetha wrote:
I would like to upgrade my plan to the 40.00 plan

You can upgrade your plan in self service. Choose change on next renewal date. If you choose change plan now you will not get any credit back for your current plan.

Re: Upgrade plan

iliketotalk — Sun, 26 Apr 2020 18:45:05 GMT

@aganetha Hello just go into your self serve account and go under plans and add-ons and you can upgrade in there if you don’t have a self-serve account set up use the email that you have for when you signed up and create a password

Re: Upgrade plan

kselmak — Sun, 26 Apr 2020 18:48:30 GMT

@aganetha

https://selfserve.publicmobile.ca/Overview/plan-and-Add-ons/ChangePlanLandingPage/?PageRedirect=RedirectToChnagePlanPage

If you want to change right away you will need to first put money on your account.

You will lose everything you paid for the current plan that you have they will not prorate and give you money back. Your rewards should land on your account tomorrow. If they don't please contact moderators.

If you don't want to lose money that you paid for the current service and if you can wait, choose to switch during the renewal.

Re: Upgrade plan

gblackma — Sun, 26 Apr 2020 18:54:07 GMT

@aganetha here's an article on switching plans https://www.publicmobile.ca/en/on/get-help/articles/change-your-plan

Here's where to do it.

Stay safe.