topic Re: Changing payment info in Get Support

Changing payment info

Ktdawn — Wed, 05 Jan 2022 15:31:35 GMT

I need to change my payment info for autopay, does anyone know where/how I do this? I had a quick look but didn’t see where I can change it. Thank you in advance.

Re: Changing payment info

Jb456 — Mon, 03 Feb 2020 09:08:21 GMT

Sure log into your self serve account and click Payment.

It's on the bottom left.

Re: Changing payment info

Triguy — Mon, 03 Feb 2020 12:45:22 GMT

To update or remove your credit or Visa debit card details, sign in to Self-Serve. Once signed in, click on the ‘Payment’ tab, then scroll to the bottom of the page and select ‘Manage my card’. Here, you will have the option to either select ‘Replace this card’, where you can enter the details for your new card, or ‘Remove this card’. You will need to review and confirm this change to your account and then you’re all set..Remember, accepted credit cards (Visa, MasterCard, American Express) and Visa Debit cards that have been issued by Canadian or American financial institutions and are associated with addresses in Canada or the U.S. If you are using a payment card, leave the apartment/suite number in the payment information section blank.

Re: Changing payment info

Ckyaimee — Mon, 03 Feb 2020 12:51:29 GMT

When you login to your self serve account there is a tab at the top that says payment. You can change it in there!

Re: Changing payment info

Staliger — Mon, 03 Feb 2020 16:22:02 GMT

@Ktdawn wrote:
I need to change my payment info for autopay, does anyone know where/how I do this? I had a quick look but didn’t see where I can change it. Thank you in advance.

@Ktdawn Go to your account - payment - manage autopay/manage my card.