topic Re: activation in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/activation/m-p/6723#M35201 Have you paid for the monthly plan fees Sun, 15 Mar 2015 00:21:45 GMT chukdefatey 2015-03-15T00:21:45Z activation https://productioncommunity.publicmobile.ca/t5/Get-Support/activation/m-p/6712#M35200 <P>I've just activated my phone on your website but I can't call or receive calls. Account number: 1****************6 phone number: 4**************7 name: KwaliTee clothing</P> Tue, 04 Jan 2022 18:12:57 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/activation/m-p/6712#M35200 KwaliTee 2022-01-04T18:12:57Z Re: activation https://productioncommunity.publicmobile.ca/t5/Get-Support/activation/m-p/6723#M35201 Have you paid for the monthly plan fees Sun, 15 Mar 2015 00:21:45 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/activation/m-p/6723#M35201 chukdefatey 2015-03-15T00:21:45Z Re: activation https://productioncommunity.publicmobile.ca/t5/Get-Support/activation/m-p/6725#M35202 Also have you checked to see if your Phone is compatible for the PM network.<BR /><BR />You need HSPA/3G running at 850 and 1900Mhz and LTE running on AWS 1700Mhz. If the phone is compatible then make sure its not locked into LTE only. Set it to Auto or HSPA/LTE Sun, 15 Mar 2015 00:24:38 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/activation/m-p/6725#M35202 chukdefatey 2015-03-15T00:24:38Z Re: activation https://productioncommunity.publicmobile.ca/t5/Get-Support/activation/m-p/6738#M35203 Yes I did pay for 45$ for the plan with 1GB, my phone is a blackberry z10 and it's compatible (I tried it with my brither's PM SIM CARD and it worked. Sun, 15 Mar 2015 10:15:20 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/activation/m-p/6738#M35203 KwaliTee 2015-03-15T10:15:20Z Re: activation https://productioncommunity.publicmobile.ca/t5/Get-Support/activation/m-p/6756#M35204 ^Just realized something can you tell me why two threads with the exact issue? Sun, 15 Mar 2015 15:58:59 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/activation/m-p/6756#M35204 chukdefatey 2015-03-15T15:58:59Z