topic Re: Telus Prepaied to Public. in Get Support

Telus Prepaied to Public.

DingD — Wed, 05 Jan 2022 15:28:08 GMT

Hello i am currently on a 180$ Yearly plan with Telus Paygo. My year dosent finish until November. Is it possible to switch to Public Mobile and get my money back for the unused months? They are under the same brand so i would think its possible.

Re: Telus Prepaied to Public.

gblackma — Tue, 21 Apr 2020 17:35:28 GMT

@DingD I would contact Telus and ask them. Usually prepaids don't give refunds. If you decide to come over, here's 4 articles on activation and porting and the Refer a friend reward if required:

1. What you require to activate https://www.publicmobile.ca/en/bc/get-help/articles/what-you-need-to-activate
2.How to activate https://www.publicmobile.ca/en/bc/get-help/articles/activation-account-set-up
3.How to port https://www.publicmobile.ca/en/bc/get-help/articles/choose-your-phone-number
4. Refer a friend https://www.publicmobile.ca/en/on/get-help/articles/the-refer-a-friend-reward

Welcome to PM. Stay safe.

Re: Telus Prepaied to Public.

farmbot — Tue, 21 Apr 2020 17:39:06 GMT

I ported from Telus prepaid. Credits and Plan are non-refund. So as soon as u port your number the Telus prepaid is closed and no cash back.

Sorry

Re: Telus Prepaied to Public.

DingD — Tue, 21 Apr 2020 17:39:45 GMT

@farmbot Darn i guess i will have to wait until November.

Re: Telus Prepaied to Public.

JoyLuck — Tue, 21 Apr 2020 17:46:25 GMT

@DingD wrote:
Hello i am currently on a 180$ Yearly plan with Telus Paygo. My year dosent finish until November. Is it possible to switch to Public Mobile and get my money back for the unused months? They are under the same brand so i would think its possible.

They may not refund your money, but I was with Rogers pay as you go and had a balance in my account which they let me transfer to my coworker who was with Rogers when I was closing my account. Doesn't hurt to try.