topic Re: Incoming Calls, Numbers not Displayed - Noted as Unknown Numbers in Get Support

Incoming Calls, Numbers not Displayed - Noted as Unknown Numbers

junwang80 — Wed, 05 Jan 2022 15:27:03 GMT

Hello,

I have Mi phone 1, an Android phone, and my incoming calls are not shown on display. Please help. I do not know how to activate call display. I read that only the MODS could activate it.

Re: Incoming Calls, Numbers not Displayed - Noted as Unknown Numbers

Naepalm — Mon, 20 Apr 2020 00:55:13 GMT

@junwang80

You can click the bottom bubble in the right hand corner and ask about call diaplay or contact a human through that. Also check the settings on your phone to make sure you have call diaplay set as well

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Re: Incoming Calls, Numbers not Displayed - Noted as Unknown Numbers

RossN — Mon, 20 Apr 2020 01:09:55 GMT

Re: Incoming Calls, Numbers not Displayed - Noted as Unknown Numbers

will13am — Mon, 20 Apr 2020 00:57:36 GMT

@junwang80 , this service will only display the phone number of the incoming caller provided that they don't block this from happening at their end. If that number happens to be in your contact list, you will see the name of that contact. Are your incoming calls not showing a phone number? Anyway, the moderators cannot do anything about this.

Re: Incoming Calls, Numbers not Displayed - Noted as Unknown Numbers

gblackma — Mon, 20 Apr 2020 00:58:56 GMT

@junwang80 for an Android phone https://www.guidingtech.com/fix-incoming-call-not-showing-screen/

For an iPhone try resetting your network settings

Settings > General > Reset > Reset Network Settings.
This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings you’ve used before.

In both cases restart your phone. Stay safe.

Re: Incoming Calls, Numbers not Displayed - Noted as Unknown Numbers

Staliger — Mon, 20 Apr 2020 00:59:13 GMT

@junwang80 If a person who calls you decided to hide his/her number, you can't see it unfortunately. For some people, it will show the number, and for some, even full name. Depends on the caller's setting, but not yours settings.

Re: Incoming Calls, Numbers not Displayed - Noted as Unknown Numbers

gpixel — Mon, 20 Apr 2020 01:10:58 GMT

@junwang80 I think the problem has something to do with your phone being of Asian descent and it's phone dial app not being compatible in North america. try downloading Google's phone dialer app and and restart your phone. then get 1 of your family/friends to call you to see if it shows the number.

Re: Incoming Calls, Numbers not Displayed - Noted as Unknown Numbers

YVR — Mon, 20 Apr 2020 01:35:27 GMT

@junwang80

There maybe some setting interfering with your display of numbers on your phone.

Try to find some setting for this on your phone. There might be some sort of software on your Mi phone attempting to find the name of the caller.

Go to settings ->System apps.
tap on Phone.
tap on Identify unknown numbers.
Toggle ON or OFF Caller ID.
Restart the phone
Test by getting someone to call you

Re: Incoming Calls, Numbers not Displayed - Noted as Unknown Numbers

computergeek541 — Mon, 20 Apr 2020 03:13:55 GMT

@gblackma wrote:
@junwang80 for an Android phone https://www.guidingtech.com/fix-incoming-call-not-showing-screen/
For an iPhone try resetting your network settings
Settings > General > Reset > Reset Network Settings.
This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings you’ve used before.
In both cases restart your phone. Stay safe.

The settings related to call display on a cell phone are usually related to outgoing calls. With the exception of reprogramming the phone's software or using a custom ROM with it disabled, I would wager that there isnt' any way for the user to accidently turn off incoming call display.

Re: Incoming Calls, Numbers not Displayed - Noted as Unknown Numbers

computergeek541 — Mon, 20 Apr 2020 03:12:07 GMT

@junwang80 wrote:
Hello,

I have Mi phone 1, an Android phone, and my incoming calls are not shown on display. Please help. I do not know how to activate call display. I read that only the MODS could activate it.

I woulndn't say that is a matter of the moderators activating call display, but rather fixing the function for your account. Call display is included on all call plans at Public Mobile and I know of no way of having it disabled, even by request.

Phone companies long had a tradition of charging extra for call display service on some price plans. The saying is how phone companies had to actually manually disabled the service when a customer didn't want to pay for it and that it costed more to turn the feature off than it would to give it to the customer for free.

Re: Incoming Calls, Numbers not Displayed - Noted as Unknown Numbers

Nezgar — Thu, 23 Apr 2020 04:15:00 GMT

There is actually some old codes you can dial in the GSM standard to show or prevent incoming numbers from being shown. Normally noone would want to do this:

Do not display: #30#
Display: *30#
Status: *#30#

On my current android phone only the *#30# status option works - and returns "Incoming caller ID Service was Enabled." Maybe try dialing that to confirm you see the same? If not, try the SIM in another phone. If still no incoming caller ID in another phone, contact the moderators - maybe some kind of account reset would help...