topic Re: Live Chat Service in Get Support

Re: Live Chat Service

reka1 — Wed, 05 Jan 2022 15:26:53 GMT

need help.with payment

cc

reka1 — Mon, 27 Jan 2020 16:34:49 GMT

ffg

Re: cc

Jb456 — Mon, 27 Jan 2020 16:37:11 GMT

Can you please elaborate on your post?. What is the issue you're having?

Trouble with your credit card?

Re: Live Chat Service

gblackma — Mon, 27 Jan 2020 16:41:05 GMT

@reka1 Sorry about that. Could you check to see if your credit card was charged ? If it wasn't, wait an hour, clear your webrowser history, enable incognito/ private mode and try again.

If it was try to log into my account , if you can check if your autopay is enabled. If you cant log in, contact a moderator and explain your situation . Click on the green questionmark in the white circle at the bottom right of your screen. This connects to the autobot Simon. Type moderator and follow the prompts to get to one. ( click on account specific question and human and submit a ticket

@reka1 wrote:
need help.with payment

Re: cc

Staliger — Mon, 27 Jan 2020 16:42:32 GMT

@reka1 Could you please give us more details?

Re: Live Chat Service

sweden06 — Mon, 27 Jan 2020 16:43:31 GMT

@reka1 wrote:
need help.with payment

Could you elaborate a bit? Only then can the community help you.

Re: cc

sweden06 — Mon, 27 Jan 2020 16:44:59 GMT

She posted in another tread that she needs help with her payment. Unfortunately, she did not elaborate there as well.

Re: cc

Jb456 — Mon, 27 Jan 2020 16:48:31 GMT

Oracle's can you take her post from thread below and merge it to this one?

@Luddite @computergeek541 @will13am

https://productioncommunity.publicmobile.ca/t5/Discussions/Live-Chat-Service/m-p/491584#M105553