topic Re: $0 Free Holiday Giveaway: 1GB Add-on still appears in Get Support

$0 Free Holiday Giveaway: 1GB Add-on still appears

rossputin — Wed, 05 Jan 2022 15:25:56 GMT

Does that mean it still applies now?

I ask because if not I'm nearly out of data.

Re: $0 Free Holiday Giveaway: 1GB Add-on still appears

RossN — Sat, 18 Apr 2020 20:43:55 GMT

@rossputin yes it will stay on your account until used up 😊

Re: $0 Free Holiday Giveaway: 1GB Add-on still appears

gblackma — Sat, 18 Apr 2020 20:44:14 GMT

Yes @rossputin and it will not expire and disappear from your self service account until it is used up. Stay safe.

Re: $0 Free Holiday Giveaway: 1GB Add-on still appears

Staliger — Sat, 18 Apr 2020 20:53:06 GMT

@rossputin Yes, it will stay on your account until you use it. You can change your plan and number, but the addon will remain on account still.

Re: $0 Free Holiday Giveaway: 1GB Add-on still appears

will13am — Sat, 18 Apr 2020 20:54:42 GMT

@rossputin , the holiday bonus data has the same characteristics as add-on data that you purchase. There is no expiry. It remains in the account until it is used up. It is only touched when included data is consumed.

Re: $0 Free Holiday Giveaway: 1GB Add-on still appears

iliketotalk — Sat, 18 Apr 2020 21:01:48 GMT

@rossputin once your data is finished On your plan it will start taking from your add on and the remainder will roll over for your next cycle

Re: $0 Free Holiday Giveaway: 1GB Add-on still appears

computergeek541 — Sat, 18 Apr 2020 21:13:36 GMT

Yes

Hey, why not? Everyone else is doing it.

Re: $0 Free Holiday Giveaway: 1GB Add-on still appears

rossputin — Sat, 18 Apr 2020 21:42:15 GMT

Thanks all. I assumed it was a once only thing for a billing cycle.

Cheers,

Ross

Re: $0 Free Holiday Giveaway: 1GB Add-on still appears

mpcdesign — Sat, 18 Apr 2020 21:56:45 GMT

Okay, I read this all wrong. I thought I missed the free holiday gift away for 1 gig add-on.

It wasn't for the Easter give-away nor was it the COVID-19 give-away....am all messed up now!

go back to sleep!

Re: $0 Free Holiday Giveaway: 1GB Add-on still appears

AE_Collector — Sun, 19 Apr 2020 00:32:47 GMT

You had to "claim it" by Dec 25, 2019. If you were a customer then and claimed it, you have it unless you have used it up.

No strings attached with these gifts as they weren't new customer promotions.

AE_Collector

Re: $0 Free Holiday Giveaway: 1GB Add-on still appears

Starshoot — Sun, 19 Apr 2020 12:38:34 GMT

The data is there until you use it up.

Re: $0 Free Holiday Giveaway: 1GB Add-on still appears

computergeek541 — Mon, 20 Apr 2020 05:04:23 GMT

@Starshoot wrote:
The data is there until you use it up.

I know that I was joking about this earlier in this message thread, but this question has already been answered multiple times. There will be many opportunities to answer questions.