topic Re activate account in Get Support

Re activate account

ludwignemeth1 — Wed, 05 Jan 2022 15:25:38 GMT

Hello,

I need to re-activate my account. It says i have insufficient funds, but when i try to pay using my credit card, it says i have enough funds. Please help

Re: Re activate account

popping — Sat, 25 Jan 2020 20:16:11 GMT

@ludwignemeth1 wrote:
Hello,
I need to re-activate my account. It says i have insufficient funds, but when i try to pay using my credit card, it says i have enough funds. Please help

Just add enough fund to your account to pay your plan fee without getting the rewards. Then, click on Reactivate your plan link on your overview page after login.

Re: Re activate account

Staliger — Sat, 25 Jan 2020 20:34:09 GMT

@ludwignemeth1 wrote:
Hello,
I need to re-activate my account. It says i have insufficient funds, but when i try to pay using my credit card, it says i have enough funds. Please help

Just add money equal to your plan + $1 extra, and reactivate the account. Everything should work fine.

Re: Re activate account

Dentremonterin7 — Sun, 26 Jan 2020 01:26:49 GMT

If your not set up with auto pay, you might have to go to your local grocery store and manually put the correct founds in

Re: Re activate account

CannonFodder — Sun, 26 Jan 2020 01:33:22 GMT

@Dentremonterin7 wrote:
If your not set up with auto pay, you might have to go to your local grocery store and manually put the correct founds in

Or to clarify, you might have to go to the grocery store, or any mobile phone kiosk that sells PM vouchers, buy one of those, and use that to manually input the funds.

Re: Re activate account

gblackma — Sun, 26 Jan 2020 01:43:12 GMT

Or @ludwignemeth1 you can use recharge.com in a pinch from the comfort of your home. You pay a tiny fee.

https://www.recharge.com/en/canada/public-mobile-top-up?aid=125&gclid=CjwKCAiA66_xBRBhEiwAhrMuLQNAbG8eohz1qT7YLHTGr3U4TFzNlW4Q10mHdJg6fluQ4sJa77gBVxoCb6gQAvD_BwE