topic Re: I have to pay for top up on January 27 in Get Support

I have to pay for top up on January 27

Vickycallihoo28 — Wed, 05 Jan 2022 15:25:34 GMT

I can't pay for top up till January 27, 2020 if that's ok?

Re: I have to pay for top up on January 27

Dunkman — Sat, 25 Jan 2020 17:55:34 GMT

@Vickycallihoo28

When is your renewal date? If you cannot pay at your renewal date, your account will be suspended until you pay.

Re: I have to pay for top up on January 27

gblackma — Sat, 25 Jan 2020 17:56:40 GMT

Dont understand. Did you just activate a number @Vickycallihoo28 . When do you normally pay your account? Please provide more information.

@Vickycallihoo28 wrote:
I can't pay for top up till January 27, 2020 if that's ok?

Re: I have to pay for top up on January 27

darlicious — Sat, 25 Jan 2020 18:07:14 GMT

@Vickycallihoo28 If you cannot pay until tomorrow and your renewal is tonight it will simply suspend and you'll lose services. You will have to pay ( top up) thru your account using a voucher or your credit card on the account or a different one. Click on reactivate if necessary and reboot your phone.