topic Re: Sim card in Get Support

Sim card

MariaGuilbault — Wed, 05 Jan 2022 15:24:59 GMT

I ordered a SIM card for my iPhone 7. I received the wrong size SIM card. How do I return the wrong Sim card and get the correct SIM card sent to me.

Re: Sim card

JoyLuck — Fri, 17 Apr 2020 20:43:59 GMT

@MariaGuilbault wrote:
I ordered a SIM card for my iPhone 7. I received the wrong size SIM card. How do I return the wrong Sim card and get the correct SIM card sent to me.

By the way the sim card has punch outs to fit all phones.

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Re: Sim card

iliketotalk — Fri, 17 Apr 2020 20:44:18 GMT

@MariaGuilbault hi it is a triple punch sim it comes apart to your size I also had a iphone 7 it will fit😊

Re: Sim card

gblackma — Fri, 17 Apr 2020 20:48:29 GMT

@iliketotalk punch it down.

Here's 3 articles on activation and porting and the Refer a friend reward if applicable

1.How to activate https://www.publicmobile.ca/en/bc/get-help/articles/activation-account-set-up
2.How to port https://www.publicmobile.ca/en/bc/get-help/articles/choose-your-phone-number
3. Refer a friend https://www.publicmobile.ca/en/on/get-help/articles/the-refer-a-friend-reward

Stay safe.

Re: Sim card

fdrcamb519 — Fri, 17 Apr 2020 20:51:22 GMT

Be careful when you take the nano card( from the 3 in one) that you don't damage they are a bit fragile,i've done that,sometimes they are a bit stuck together.

Re: Sim card

Naepalm — Fri, 17 Apr 2020 21:02:25 GMT

@MariaGuilbault wrote:
I ordered a SIM card for my iPhone 7. I received the wrong size SIM card. How do I return the wrong Sim card and get the correct SIM card sent to me.

Maria the sim card punch out. it is made that way so it can be used with universal phones.

Public Mobile provides a triple punch SIM card that will fit into almost any phone you choose. Determine your phone’s SIM card size by checking the SIM tray, and remove the parts of the SIM card that you don’t need. When purchasing a SIM card, you can choose to do so online or at one of our retail partners. For a list of retail partners, see here under Step 2.If you are purchasing a SIM card online, here is what you should know:

The price is $10 per SIM card, and this purchase is non-refundable.
We ship SIM cards within Canada only, and there is no shipping charge.
Allow 3-7 business days for your SIM to arrive in the mail.
At this time, we do not provide a tracking number for SIM cards. If you haven’t received your SIM card after 7 business days, please start a conversation with our virtual assistant, SIMon, to submit a ticket to the Moderator Team by clicking here.
Note that you will need a Community account to contact Moderators. If you don’t have a Community account, and want to make one, click here.
Your plan’s price is determined based on the day that you activate your SIM card, meaning that we cannot guarantee that you can take advantage of pricing offers available when you order your SIM card. For time-sensitive promotions, we recommend purchasing your SIM card at a retail partner to ensure there is minimal delay between purchasing and activating the SIM card.

To purchase your Public Mobile SIM card now, click here. We recommend you use the same email address for purchasing your SIM card that you will use for activating your SIM card.

Re: Sim card

geopublic — Fri, 17 Apr 2020 21:09:08 GMT

@MariaGuilbault wrote:
I ordered a SIM card for my iPhone 7. I received the wrong size SIM card. How do I return the wrong Sim card and get the correct SIM card sent to me.

@MariaGuilbault No need to return the card. Public sim cards are tri-punch just punch out the size that you need.

Re: Sim card

BearFBI — Fri, 17 Apr 2020 21:11:32 GMT

@MariaGuilbault Thats the beauty of triple punch SIM's. You dont have to worry about sizes