topic Friend Referral in Get Support

Friend Referral

pxp1959 — Wed, 05 Jan 2022 15:24:45 GMT

Hello, I have just referred a friend today (by using the referral code when activating online) and I did receive a one dollar reward in my account. However, my friend is supposed to receive a one time $10 credit, it is not showing on his account. When will this $10 credit be applied to his account?

Re: Friend Referral

JoyLuck — Fri, 17 Apr 2020 18:06:33 GMT

It will show up within 72 hours is self service under rewards.

Re: Friend Referral

Staliger — Fri, 17 Apr 2020 18:06:58 GMT

@pxp1959 Let the friend wait for up to 3 days. Should get it eventually.

Re: Friend Referral

ShawnC13 — Fri, 17 Apr 2020 18:10:23 GMT

@pxp1959 wrote:
Hello, I have just referred a friend today (by using the referral code when activating online) and I did receive a one dollar reward in my account. However, my friend is supposed to receive a one time $10 credit, it is not showing on his account. When will this $10 credit be applied to his account?

It takes up to 72 hours to show up in the account but will most likely be there in the morning.

Edited: Ninja'd ggrrrrrrrr slow work computer

Re: Friend Referral

gpixel — Fri, 17 Apr 2020 18:12:36 GMT

@pxp1959 wrote:
Hello, I have just referred a friend today (by using the referral code when activating online) and I did receive a one dollar reward in my account. However, my friend is supposed to receive a one time $10 credit, it is not showing on his account. When will this $10 credit be applied to his account?

@pxp1959 my $10 took about 24h to show in my account

Re: Friend Referral

Naepalm — Fri, 17 Apr 2020 18:27:58 GMT

@pxp1959 wrote:
Hello, I have just referred a friend today (by using the referral code when activating online) and I did receive a one dollar reward in my account. However, my friend is supposed to receive a one time $10 credit, it is not showing on his account. When will this $10 credit be applied to his account?

It takes 72 hours to apply the 10.00 credit to their account if it is not applied after 72hrs start a ticket with the MOD's:

Whenever a reward has been successfully applied to your account, they will send you a text message to let you know. To check the Rewards you’ve earned, log in to Self-Serve and check the ‘My Rewards’ section in the Overview Tab. You can also select the ‘My Rewards’ button and see all the Rewards you’ve earned since joining Public Mobile.