topic Re: my credit card charges do not match Public Mobile transaction history in Get Support

my credit card charges do not match Public Mobile transaction history

SophiaMEM — Wed, 05 Jan 2022 15:24:43 GMT

I have charges from public mobile on my credit card that are not reflected at the transaction history. I want to understand why.

Re: my credit card charges do not match Public Mobile transaction history

CannonFodder — Fri, 24 Jan 2020 04:48:20 GMT

@SophiaMEM If you could take a screenshot of your transaction history, making sure to obscure your personal info, account #, etc., and post it here, someone will probably be able to decipher it.

Re: my credit card charges do not match Public Mobile transaction history

mimmo — Fri, 24 Jan 2020 04:50:14 GMT

@SophiaMEM creditcard includes taxes. history in selfserve shows pre tax.

Re: my credit card charges do not match Public Mobile transaction history

Tweetynumair — Fri, 24 Jan 2020 04:51:00 GMT

@SophiaMEM wrote:
I have charges from public mobile on my credit card that are not reflected at the transaction history. I want to understand why.

Keep in mind that the charges appearing on your credit card include taxes. The charges on PM's payment history doesn't have taxes added on yet.

If that doesn't explain the discrepancy, post screen shots of both with private information blacked out and we can try to figure it out.

Re: my credit card charges do not match Public Mobile transaction history

Psygineer — Fri, 24 Jan 2020 04:58:06 GMT

@SophiaMEM wrote:
I have charges from public mobile on my credit card that are not reflected at the transaction history. I want to understand why.

Shelf tags at Walmart do not reflect the price you pay the register too. Pre-tax price versus post-tax price is most likely the difference you are seeing. Using Ontario as an example, a $10 item costs $11.30. The shelf tag would say $10 and you likely would just pay the $11.30 without even questioning it or thinking about it. It's the same deal here. You are shown the pre-tax price, your provincal taxes are then put on to it to satify the Government's requirement for them.