topic Re: Data in Get Support

Data

Senaya — Wed, 05 Jan 2022 15:23:18 GMT

If my data finished, can i get a plan with data only until be original olan expires?

Re: Data

Luddite — Tue, 21 Jan 2020 21:41:52 GMT

@Senaya Sort of; there are data add-ons that never expire until used but are expensive. Unless you want a new plan with additional data, it's almost always cheaper to renew your current plan early. To renew early make a one time payment so that your Available Funds equal your plan cost then submit a ticket. To get a ticket click https://publicmobile.ca.ada.support/chat/ and enter your question into SIMon. Follow/invent prompts until you get to the Contact Us button, click it and a Submit Ticket button should appear.

Re: Data

ShawnC13 — Tue, 21 Jan 2020 21:40:15 GMT

@Senaya wrote:
If my data finished, can i get a plan with data only until be original olan expires?

There is a data add-on for $30 for 1GB. It maybe a better option to renew your plan early or if you are using all your plan data regularly it might be time to get a plan with more data in it.

Re: Data

LovesToPM — Tue, 21 Jan 2020 21:41:26 GMT

@Senaya wrote:
If my data finished, can i get a plan with data only until be original olan expires?

If you have used up all your plan data, here are your options:
- Buy a data add-on
- Put sufficent funds in your account and ask Moderators to renew your plan early.
- Change your plan immediately and pay for it now.

Re: Data

PAULRANG18 — Tue, 21 Jan 2020 23:41:00 GMT

Obviously, it would be wiser to just renew the current plan early despite losing current plan time rather than paying $30 for 1gb. The moderators will be needed to renew any plan early.