https://productioncommunity.publicmobile.ca/t5/Get-Support/Resetting-your-Password-bug/m-p/527887#M348275 <P>Submit a ticket to a moderator by clicking on the question mark on the bottom right.&nbsp; They could check to see if there is a glitch with the system.</P> Mon, 13 Apr 2020 18:49:08 GMT Triguy 2020-04-13T18:49:08Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Resetting-your-Password-bug/m-p/527883#M348274 <P>Hello Oracles,</P><P>&nbsp;</P><P>I want to bring an issue to your attention.</P><P>&nbsp;</P><P>So after receiving that email on my last thread one of our kind community members said you should change your password. So I went to do that. But it came up that is didn't work.</P><P>&nbsp;</P><P>So, I logged out then went to log back in and my original password wouldn't work. Tried it 3 x. Then I tried the password I had switched my account to and now that works.&nbsp;</P><P>&nbsp;</P><P>So there might be a bug in the system that gives you the alert even when it has been successful.&nbsp;</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screen Shot 2020-04-13 at 2.36.09 PM.png"><img src="https://productioncommunity.publicmobile.ca/skins/images/47CED82CBECC1CE350271CC869BC5814/responsive_peak/images/image_not_found.png" alt="Screen Shot 2020-04-13 at 2.36.09 PM.png" /></span></P> Wed, 05 Jan 2022 15:21:19 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Resetting-your-Password-bug/m-p/527883#M348274 Naepalm 2022-01-05T15:21:19Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Resetting-your-Password-bug/m-p/527887#M348275 <P>Submit a ticket to a moderator by clicking on the question mark on the bottom right.&nbsp; They could check to see if there is a glitch with the system.</P> Mon, 13 Apr 2020 18:49:08 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Resetting-your-Password-bug/m-p/527887#M348275 Triguy 2020-04-13T18:49:08Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Resetting-your-Password-bug/m-p/527895#M348276 <P>the only issue with go through SIMon is there is no way to explain the issue before the moderator s talk with you.&nbsp;</P> Mon, 13 Apr 2020 18:52:26 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Resetting-your-Password-bug/m-p/527895#M348276 Naepalm 2020-04-13T18:52:26Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Resetting-your-Password-bug/m-p/527898#M348277 <BLOCKQUOTE><HR /><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/131181">@Naepalm</a>&nbsp;wrote:<BR /><P>the only issue with go through SIMon is there is no way to explain the issue before the moderator s talk with you.&nbsp;</P><HR /></BLOCKQUOTE><P>In that case you can send a private message directly to the&nbsp;<A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank"><SPAN>Moderator_Team.</SPAN></A></P> Mon, 13 Apr 2020 18:54:29 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Resetting-your-Password-bug/m-p/527898#M348277 NDesai 2020-04-13T18:54:29Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Resetting-your-Password-bug/m-p/527919#M348278 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/131181">@Naepalm</a>&nbsp; Thanks for the heads up on this issue. <span class="lia-unicode-emoji" title=":thumbs_up:">👍</span></P> Mon, 13 Apr 2020 19:28:14 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Resetting-your-Password-bug/m-p/527919#M348278 geopublic 2020-04-13T19:28:14Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Resetting-your-Password-bug/m-p/528137#M348279 <P>Thanks good to know this&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/131181">@Naepalm</a> .&nbsp;</P> Tue, 14 Apr 2020 10:49:58 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Resetting-your-Password-bug/m-p/528137#M348279 zblackma 2020-04-14T10:49:58Z