topic Re: Unable to make payment in Get Support

Re: Unable to make payment

Kdbrown1 — Wed, 05 Jan 2022 15:20:46 GMT

I am unable to make my payment and I've been using the same card since I started with public.

Re: Unable to make payment

Dunkman — Thu, 16 Jan 2020 14:54:29 GMT

@Kdbrown1 wrote:
I am unable to make my payment and I've been using the same card since I started with public.

More details may be helpful.

Did your credit card recently change expirary date? Is you account on autopay and failed? Is your plan working or not working at the present itme? Did you try to manually load funds to your account?

Re: Unable to make payment

cellphoneuser1 — Mon, 20 Jan 2020 08:43:12 GMT

@Kdbrown1 wrote:
I am unable to make my payment and I've been using the same card since I started with public.

Can you try another card if you have one? If payment is due today, you could buy a voucher from a store.