topic SIM card change in Get Support

SIM card change

RS6 — Wed, 05 Jan 2022 15:19:36 GMT

Re: SIM card change

gblackma — Sat, 11 Apr 2020 13:38:26 GMT

@RS6 you can cjange your SIM card from within your self service account. See screenshot below on where to do it.

Re: SIM card change

iliketotalk — Sat, 11 Apr 2020 13:38:44 GMT

@RS6 Hi a little more information would be helpful

Re: SIM card change

Triguy — Sat, 11 Apr 2020 13:48:45 GMT

You can change the SIM card number on your account and reactivate your service via Self-Serve by following these steps:

Log into your Self-Serve account
Go to Plan and Add-ons > Change SIM card

Enter your new SIM card number into the field. Your SIM card number is found on the back of your SIM card, as outlined in the image below:

Re: SIM card change

Naepalm — Sat, 11 Apr 2020 14:09:09 GMT

@RS6 When you are saying SIM card change, do you mean from a current PM account? Or do you mean you are porting your number over to PM from another carrier?

Depending on your answer will change the info that you are given.

Look forward to your response!

Cheers.

Re: SIM card change

dabr — Sat, 11 Apr 2020 18:32:13 GMT

@Naepalm wrote:

Look forward to your response!

@Naepalm This might be where you learn that quite often on this forum the OP never does that...hopefully, it won't be the case here though 🙂