topic Re: Data setup on iPhone 5s in Get Support

Data setup on iPhone 5s

rliptrot — Wed, 05 Jan 2022 15:19:32 GMT

Hi folks. New member.

I just finished setting up my phone but have no data, (calls work fine).

Model: iPhone 5s

Model Number: ME302C/A

Software up to date.

I found the following Public Article entitled “Set up data on an iPhone” and followed it as well as was possible.

“Here’s how to set up data in 3 steps:1) Tap:

Settings
Cellular
Cellular Data Network

2) Input this info:

APN: SP.MB.COM
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS Proxy: 74.49.0.183) Leave all the other fields blank. Just hit save, reboot, and you’re good to go!”

So, I overwrote the existing contents of APN in Cellular Data Network with “SP.MB.COM”. This may have been done before the SIM card was inserted. I saw no opportunity to “hit save”. I saw no opportunity to input the MMSC or MMS Proxy info.

I did not Reset (network related) Settings.

I did restart the phone.

Any suggestions would be appreciated!

Richard

Re: Data setup on iPhone 5s

Anonymous — Sat, 11 Apr 2020 05:15:25 GMT

@rliptrot

Can you go to Settings/General/About/Carrier and update anything. Maybe with wifi on.

Re: Data setup on iPhone 5s

geopublic — Sat, 11 Apr 2020 05:34:20 GMT

@rliptrot MMS Proxy appears to be incorrect it should be 74.49.0.18.

Re: Data setup on iPhone 5s

rliptrot — Sat, 11 Apr 2020 06:13:47 GMT

I didn’t have an opportunity to input ANY MMS Proxy info, only the APN info.

Re: Data setup on iPhone 5s

mpcdesign — Sat, 11 Apr 2020 06:21:01 GMT

@rliptrot, may try again and go back to your iPhone settings:

Settings:

Cellular > Cellular Data Options > Cellular Network or
Mobile Data > Mobile Data Options > Mobile Data Network.

Name: Public Mobile
APN: sp.mb.com
Proxy: Leave blank
Port: Leave blank
Username: Leave blank
Password: Leave blank
Server: Leave blank
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: 74.49.0.18
MMS port: 80
MCC: 302
MNC: 220
Authentication type: Leave blank
APN type: default,mms,agps,supl,fota,hipri
APN protocol: IPv4
APN roaming protocol: IPv4
Bearer: Unspecified
MVNO type: GID
MVNO value: 4D4F

Don't forget to save these settings and then select this APN as the active one. And I don't know if it means much, but do what I did, just copy and paste them exactly or type it exactly lower case and all

Re: Data setup on iPhone 5s

geopublic — Sat, 11 Apr 2020 06:39:18 GMT

@rliptrot I think you need to reset your network settings. Won't hurt anything the only drawback is that you will need to enter your WiFi passwords again.

Re: Data setup on iPhone 5s

JoyLuck — Sat, 11 Apr 2020 06:39:28 GMT

@rliptrot wrote:
?
I didn’t have an opportunity to input ANY MMS Proxy info, only the APN info.

Have a look at this thread:

https://productioncommunity.publicmobile.ca/t5/Getting-Started/Setting-up-data-for-iPhone-fields-missing-in-Settings/td-p/444810

Re: Data setup on iPhone 5s

rliptrot — Sat, 11 Apr 2020 06:44:41 GMT

Wifi is on. The Carrier line in Settings/General/About is info only; no changes can be made there on the 5s.

The Public Article did send me to Cellular/Cellular Data Network but only APN info was changeable there; never saw the opportunity to enter ANY MMSC or MMS Proxy info.

Re: Data setup on iPhone 5s

JoyLuck — Sat, 11 Apr 2020 06:59:57 GMT

Is your ios operating system up to date.

Re: Data setup on iPhone 5s

rliptrot — Sat, 11 Apr 2020 07:05:02 GMT

Yes

Re: Data setup on iPhone 5s

rliptrot — Sat, 11 Apr 2020 07:28:56 GMT

When I go to Cellular/Cellular Data Options, it’s to enable LTE or turn Data Roaming on or off.

I think the spot you’re thinking of is Cellular/Cellular Data Network. There I see only three spots where anything can be entered: APN, Username, Password. Below them is the Reset Settings.

That is all. None of the others you mention (Proxy, Port, Server, MMSC, MMSC Proxy and so on down to MVNO Value) are there.

Re: Data setup on iPhone 5s

rliptrot — Sat, 11 Apr 2020 07:39:58 GMT

Dunkman’s recommended thread (https://productioncommunity.publicmobile.ca/t5/Phones-Hardware/FYI-iOS-and-APNs/m-p/323119/highlight/true#M24563) looked promising but seems to apply to iOS 7 or older. I’m running 12.4.6 on a 5s. Will his 8-step process work for my phone?

Re: Data setup on iPhone 5s

mpcdesign — Sat, 11 Apr 2020 07:45:28 GMT

@rliptrot, have you tried googling your specific question or jumping onto Apple website with regards to your iPhone 5s?

This is what I google, 'setting up the apn iphone 5s 12.4.6' https://discussions.apple.com/thread/5253101 or

https://apn-settings.com/straight-talk-apn-settings-iphone-5/

Re: Data setup on iPhone 5s

JoyLuck — Sat, 11 Apr 2020 07:45:37 GMT

@rliptrot wrote:
Dunkman’s recommended thread (https://productioncommunity.publicmobile.ca/t5/Phones-Hardware/FYI-iOS-and-APNs/m-p/323119/highlight/true#M24563) looked promising but seems to apply to iOS 7 or older. I’m running 12.4.6 on a 5s. Will his 8-step process work for my phone?

It would be best to leave this until the morning when there will be more users to give you some advice to resolve your apn issue.

Re: Data setup on iPhone 5s

rliptrot — Sat, 11 Apr 2020 07:49:00 GMT

Ok thanks JoyLuck. I’ll pick it up in the morning.

Re: Data setup on iPhone 5s

gblackma — Sat, 11 Apr 2020 10:01:27 GMT

@rliptrot Try using this method to push through the changes and to confirm and reset the SIM sync to iTunes
1. Insert new working SIM - do not turn phone on (if SIM is already in, turn off)
2. Connect to computer with USB cable.
3. Start iTunes if it doesn't auto run
4. iPhone will switch on. Wait until iTunes registers it and checks for updates
5. Install the carrier profile update (if offered)

Disconnect and reboot. From @luddite.

You can also try a network reset settings:
1.From the home screen, tap Settings
2.Tap General
3.Tap Reset
4.Tap Reset Network Settings
5.A box will pop up to explain the network settings will go back to factory settings. Tap Reset Network Settings

Restart your phone and see if your data now works or you are allowed to configure and save the PM APN settings. Stay safe.

Re: Data setup on iPhone 5s

fujiyama — Sat, 11 Apr 2020 15:37:55 GMT

Try going to Settings>General>Profile and delete all the old profiles found there and then reset your phone. Check to see if data works afterwards, if not setup APN again or try the iTunes method above.

Re: Data setup on iPhone 5s

rliptrot — Sat, 11 Apr 2020 16:52:53 GMT

Tried resetting network settings first. Still no internet access with wifi turned off. The APN did revert to isp.mb.com.

Now am using iTunes on my MacBook Pro. Followed your steps. 1 to 4. On Summary page, iTunes confirms software is up to date. However, regarding step 5, I see no carrier profile update being offered, (at least on the Summary page). Might I find one being offered elsewhere in iTunes

Re: Data setup on iPhone 5s

geopublic — Sat, 11 Apr 2020 16:56:56 GMT

@rliptrot You cannot use isp.mb.com so don't bother trying to change it.

My recommendation is to use this site

https://www.unlockit.co.nz/unlockit/

Re: Data setup on iPhone 5s

gblackma — Sat, 11 Apr 2020 16:59:25 GMT

Sorry @rliptrot If there is no carrier update offered, ignore that part. Just unhook and restart your phone