topic Re: Why not LTE in Get Support

Why not LTE

Naik — Wed, 05 Jan 2022 15:19:17 GMT

Hello Guys,

I love this service and am a customer for more than year and half. Mo complains. However, is there any plan to get the service converted into LTE service? Or why not LTE offered by PM?

Thanks

Re: Why not LTE

XionBunny — Mon, 13 Jan 2020 21:29:58 GMT

Maybe it'll happen when the 5G networks all roll out fully until then we won't really know. There are LTE data plans at the least.

Re: Why not LTE

Staliger — Mon, 13 Jan 2020 21:29:42 GMT

@Naik wrote:
Hello Guys,
I love this service and am a customer for more than year and half. Mo complains. However, is there any plan to get the service converted into LTE service? Or why not LTE offered by PM?
Thanks

@Naik They have and use LTE network, but the speed is limited to 3G. Previously, there were LTE plans, but PM closed them to save on cost. That is why PM is cheaper than other providers.

Re: Why not LTE

gblackma — Mon, 13 Jan 2020 21:29:21 GMT

It's offered as data only at $30 for 1 gigabyte.

@Naik wrote:
Hello Guys,
I love this service and am a customer for more than year and half. Mo complains. However, is there any plan to get the service converted into LTE service? Or why not LTE offered by PM?
Thanks

Re: Why not LTE

Ed404 — Mon, 13 Jan 2020 21:34:28 GMT

If you want lots of data Public Mobile isn't the right place.

Re: Why not LTE

XionBunny — Mon, 13 Jan 2020 21:35:58 GMT

@Ed404 wrote:
If you want lots of data Public Mobile isn't the right place.

Well that depends, some times they can be generous.

Re: Why not LTE

ChuckYeah — Mon, 13 Jan 2020 21:38:06 GMT

@Naik I'm guessing the cost of providing the 4G service has forced Public Mobile to remove it as an option. Also, other Telus Brand services already offer it at a higher price. Whether you believe Telus wants to move everyone up the food chain to Koodo or Telus or not, it does make sense that if you want to create a market for all three tiers, the bottom tier can't offer everything at a lower price.

I don't believe most users need 4G, or will see a great benefit. So I'll take the lower price and let others migrate and pay more.

By the way, one of my sons is on a 4G plan and pays an extra $17 and gets 4GB of LTE data, while my other son saves $17 and gets 5 on 3G.

Re: Why not LTE

will13am — Mon, 13 Jan 2020 21:50:03 GMT

This service does serve up LTE data, it's throttled. Slim chance the throttle will go away as the competition is doing the same.

Re: Why not LTE

gblackma — Mon, 13 Jan 2020 21:53:24 GMT

When walking around using your data for normal everyday purposes. Ie not downloading a 20 gig game. Do you really notice the difference?

Re: Why not LTE

pmmobile — Mon, 13 Jan 2020 22:36:30 GMT

@gblackma The averge user browsing, searching, Google maps, messaging, and even watching videos on their phone will not notice much of a difference. The resolution of videos may change from 1080p to 720p or 480p, but that still is not a noticable difference on a small cell phone screen. You might actually end using less data in this scenario without a significant difference in experience

Re: Why not LTE

gblackma — Mon, 13 Jan 2020 22:39:47 GMT

Thanks.

@pmmobile wrote:
@gblackma The averge user browsing, searching, Google maps, messaging, and even watching videos on their phone will not notice much of a difference. The resolution of videos may change from 1080p to 720p or 480p, but that still is not a noticable difference on a small cell phone screen. You might actually end using less data in this scenario without a significant difference in experience

Re: Why not LTE

smiley3 — Mon, 13 Jan 2020 23:08:37 GMT

If you have a text and call only plan, then add-on data you buy will default to 4GLTE. All other plans are 3G, and add-on data will default to 3G.

Re: Why not LTE

Triguy — Mon, 13 Jan 2020 23:09:17 GMT

PM has LTE but is is throttled to 3G. For most internet use there is not much of a difference. If plan on streaming 4K video or high quality music streams then there maybe a difference. It is cost savings measure for lower plan costs.

Re: Why not LTE

Naik — Thu, 16 Jan 2020 00:03:41 GMT

Thank you, That makes sence. I am not complaining, jut wondering.

Re: Why not LTE

AE_Collector — Thu, 16 Jan 2020 19:18:59 GMT

PM fits a niche in parent company TELUS' offerings. To open up 4G LTE at bargain basement prices would canibalize the rest of the company's offerings. They would be very popular for 24 hours until the other guys had to match them then business would continue with less and less money available to expand and improve the network.

AE_Collector

Re: Why not LTE

Dlysh113 — Thu, 16 Jan 2020 18:34:55 GMT

It's probably what keeps PM so low and still work underground on trains and warehouses such as Costco.

Re: Why not LTE

Aljackson75 — Thu, 16 Jan 2020 18:44:20 GMT

My plan says it's up to 3G speeds. But I always seem to be on LTE. I've had no issues with the speed.

Re: Why not LTE

srlawren — Thu, 16 Jan 2020 18:45:16 GMT

@Dlysh113 wrote:
It's probably what keeps PM so low and still work underground on trains and warehouses such as Costco.

@Dlysh113 uhm, no. Public Mobile still uses the LTE network, but throttled to "3G-like" speeds of 3Mbps. Throttling the speed has no effect on whether or not the service works undergroun on trains and warehouses such as Costco.

Re: Why not LTE

pmmobile — Thu, 16 Jan 2020 19:10:59 GMT

@Aljackson75 It's essentially LTE at 3G speeds and the throttling may not be perfect, which results in faster speeds. The response time between sending a request and fulfilling it (latency) is usually more important for most apps and browsing

Re: Why not LTE

computergeek541 — Fri, 17 Jan 2020 03:39:44 GMT

@Aljackson75 wrote:
My plan says it's up to 3G speeds. But I always seem to be on LTE. I've had no issues with the speed.

Unless there is no LTE signal (or weak LTE signal), your phone will likely stay on LTE most of the time until you're making or receiving a phone call.