topic Re: Plan Change in Get Support

Plan Change

BDW — Wed, 05 Jan 2022 15:18:56 GMT

I want to upgrade my plan. I read that this can only be done on the start of the next billing cycle. What I'm unclear about is can I go ahead and make the changes now and then it will run at the beginning of my next cycle? Or do I have to wait til the day of to make the changes. Thanks.

Re: Plan Change

hairbag1 — Fri, 10 Apr 2020 02:40:29 GMT

@BDW wrote:
I want to upgrade my plan. I read that this can only be done on the start of the next billing cycle. What I'm unclear about is can I go ahead and make the changes now and then it will run at the beginning of my next cycle? Or do I have to wait til the day of to make the changes. Thanks.

You can change it now and have it take effect at next renewal..that way you won't sacrifice whatever is left on your current plan.

Re: Plan Change

BDW — Fri, 10 Apr 2020 02:41:06 GMT

Thanks!

Re: Plan Change

gblackma — Fri, 10 Apr 2020 02:41:33 GMT

@BDW you can make the change now, just set it for the next cycle. Here's an article on switching plans https://www.publicmobile.ca/en/on/get-help/articles/change-your-plan

Stay safe.

Re: Plan Change

JoyLuck — Fri, 10 Apr 2020 02:41:59 GMT

You can change your plan but pick change on next renewal. If you pick change plan now you do not get anything back for your current plan.

Re: Plan Change

popping — Fri, 10 Apr 2020 03:02:08 GMT

@BDW wrote:
I want to upgrade my plan. I read that this can only be done on the start of the next billing cycle. What I'm unclear about is can I go ahead and make the changes now and then it will run at the beginning of my next cycle? Or do I have to wait til the day of to make the changes. Thanks.

You can schedule your plan change on your next renewal date.

PM used to have problem for plan change from a higher value plan to a lower value plan.

I will manually add enough fund to pay for the higher value. Any unused fund will be left in your account for next renewal.