topic Re: Cannot receive verification codes in Get Support

Cannot receive verification codes

Inigowidjojo33 — Wed, 05 Jan 2022 15:17:19 GMT

Whenever I use my number to for apps they usually ask for a verification code sent to my number. Problem is that even though the app says they have sent the code, I will have no new messages pertaining to the verification code, making it so i can't log in and make an account with the app, be it uber eats or TD Canada

Re: Cannot receive verification codes

CannonFodder — Fri, 10 Jan 2020 01:12:36 GMT

@Inigowidjojo33 And people sending texts to you works fine, i.e. you have given people and/or those apps the correct number?

Re: Cannot receive verification codes

yanzhiqiang — Fri, 10 Jan 2020 01:18:54 GMT

Maybe you didnt give them right phone number?

Re: Cannot receive verification codes

jimbobs — Fri, 10 Jan 2020 01:29:31 GMT

Does SMS Text work? If so, are you using the required number format? Like +14161231234?

Re: Cannot receive verification codes

redgam8 — Fri, 10 Jan 2020 01:34:21 GMT

To identify the cause of the issue, please put your SIM into other phones and see if that works.

If it works on other phones, it's your phone issue.

If it's not working on other phones, it's your number and/or SIM and you should talk to moderator: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Cannot receive verification codes

derksen_13 — Fri, 10 Jan 2020 01:44:29 GMT

Some newer area codes are not able to receive verification codes yet, such as 672 area code, if you are not attached to your phone number you could swith to a new number through the self serve account under my profile, change number.

Re: Cannot receive verification codes

Inigowidjojo33 — Fri, 10 Jan 2020 23:24:57 GMT

Yea that's my area code. Does this mean i'm screwed because i've used that number for making other accounts?

Re: Cannot receive verification codes

CannonFodder — Sat, 11 Jan 2020 02:18:30 GMT

@Inigowidjojo33 wrote:
Yea that's my area code. Does this mean i'm screwed because i've used that number for making other accounts?

Well, you COULD do as @derksen_13 said, and switch numbers, and then log into whatever other accounts you used that number for, and change the settings in those accounts, to use the new number..... I know, it could be a pain-in-the-derriere, but if that IS the problem(I have seen that mentioned here before), it's possibly a better choice than waiting 'til that area code is recognized more widely.

Re: Cannot receive verification codes

Inigowidjojo33 — Sat, 11 Jan 2020 20:39:14 GMT

Thanks man, it was definitely the 672 number that was causing the problem

Re: Cannot receive verification codes

Jiangyuan — Mon, 14 Jun 2021 16:39:51 GMT

Reset your phone network setting

Re: Cannot receive verification codes

computergeek541 — Mon, 09 May 2022 23:51:34 GMT