topic Re: Autopay Option in Get Support

Autopay Option

pvyas — Wed, 05 Jan 2022 15:16:31 GMT

Hello: My my name is Prakash and phone number with Public Mobile is 1-xxx-xxx-xxxx. I want register my credit card for Autopay ,how I can do it

Edit: Phone number redacted by will13am. Please do not post personal information in the public forum.

Re: Autopay Option

popping — Wed, 08 Jan 2020 20:38:44 GMT

@pvyas

Please edit out your phone number if your don't want spam calls as your post can be access by anyone.

1. Login to your self-serve account.

2. Click on the payment tab

3. Click on "Manage my card" to add your credit/debit card to enable autopay.

Pro Tips:

Make sure the credit/debit card address matches what is on your statment.
1. If you live in multi-unit building, don't use the unit # or apt#. Just use the building number.
2. If the postal code on your statement has a space in the middle, left the last digit out. PM check the first 6 characters of the postal code only including the middle space.

Re: Autopay Option

will13am — Wed, 08 Jan 2020 20:38:26 GMT

@pvyas, if you have not created an online account please do so. From the online account, just navigate through the payment tabs, add a credit card and enable the auto payment option. Pretty much that simple.

Re: Autopay Option

Staliger — Wed, 08 Jan 2020 20:56:09 GMT

@pvyas wrote:
Hello: My my name is ____ and phone number with Public Mobile is ____. I want register my credit card for Autopay ,how I can do it

Just in case, don't share your personal information here, like name, phone number, email, and ect.

Re: Autopay Option

popping — Wed, 08 Jan 2020 20:41:26 GMT

@Staliger

But are are quoting OP's post with the personal info.

Re: Autopay Option

Staliger — Wed, 08 Jan 2020 20:57:57 GMT

@popping wrote:
@Staliger
But are are quoting OP's post with the personal info.

Thought that if OP changes his post, my quote will be automatically changed. But yes, that would be better as it is now.

Re: Autopay Option

pvyas — Thu, 09 Jan 2020 03:44:25 GMT

My name #

Phone number with Public Mobile #

I want to login for Selfserve account, for this I have forget password and reset password I require security question,that also I forgott. I used my email address at the time of actvation of this existing SIM : xxxxxxxxxxxxxxxxxxx@xxxxxxxxx ,same I am using for login but massage comes invalid email , even my phone number also shows invalid number. So reply me step by step process to new registration for Selfserve account. I remember pin for payment,that works. Please reply to my email email: xxxxxxxx@xxxxxxxxx at the earliest.

edited by computergeek541: removed customer's contact information

Re: Autopay Option

XionBunny — Thu, 09 Jan 2020 03:45:58 GMT

@pvyas wrote:
My name # __________
Phone number with Public Mobile # __________
I want to login for Selfserve account, for this I have forget password and reset password I require security question,that also I forgott. I used my email address at the time of actvation of this existing SIM : _____________ ,same I am using for login but massage comes invalid email , even my phone number also shows invalid number. So reply me step by step process to new registration for Selfserve account. I remember pin for payment,that works. Please reply to my email email: __________ at the earliest.

Please remove your personal information, this is a public forum please refrain from giving out that type of information on here, that should only be given to the moderators when you contact them.

Re: Autopay Option

darlicious — Thu, 09 Jan 2020 03:42:00 GMT

@computergeek541 Can you do some editing of personal info please. Thx

Re: Autopay Option

computergeek541 — Thu, 09 Jan 2020 03:46:07 GMT

@pvyas wrote:
My name #
Phone number with Public Mobile #
I want to login for Selfserve account, for this I have forget password and reset password I require security question,that also I forgott. I used my email address at the time of actvation of this existing SIM : xxxxxxxxxxxxxxxxxxx@xxxxxxxxx ,same I am using for login but massage comes invalid email , even my phone number also shows invalid number. So reply me step by step process to new registration for Selfserve account. I remember pin for payment,that works. Please reply to my email email: xxxxxxxx@xxxxxxxxx at the earliest.

Since you don't have the answer for the secuirty quetsion, you'll need to open a ticket by going to https://publicmobile.ca.ada.support/chat/ .