topic Re: ACTIVATION in Get Support

ACTIVATION

EMSA1234 — Wed, 05 Jan 2022 15:16:22 GMT

Hello,

I am activating my sim in my ipad, had all the information encoded till I reach to Enter province and City. It won’t let me pick the city and I am stucked. Tried to do it in my other laptop and it says sim number is invalid. Please advise.

Thanks,

Rebecca

Re: ACTIVATION

gblackma — Tue, 07 Apr 2020 01:40:14 GMT

@EMSA1234 please wait 1 hour from last attempt, clear your browser history, go to private/ incognito mode and try again to activate your account. Here's an article on activating https://www.publicmobile.ca/en/bc/get-help/articles/activation-account-set-up

Re: ACTIVATION

totalUser — Tue, 07 Apr 2020 01:50:58 GMT

Hi Rebecca

Your sim is locked into previous session and it will be held for about 50 minutes.

When you try again, make sure you clear out history and cache and best is to use incognito mode.

Also don't forget your friend's referral code the next time you try (that option is not checked by default)

Welcome to public mobile

Re: ACTIVATION

porcupine — Thu, 16 Apr 2020 20:13:16 GMT

it also helps to reboot and wait an hour