topic Please wait while your activation is being processed in Get Support

Please wait while your activation is being processed

Pop1 — Wed, 05 Jan 2022 15:16:18 GMT

My sim arrived today and I have sat and gone through the set up an account process,chosen my number and paid etc.I used my iPad to do this.I got to the last screen and was left with the “Activate your phone” button.On pressing it I got the “Please wait while your activation is being processed”..That message is still on the iPad screen some 15 mins later.My sim is in my phone.The screen displays the Public Mobile network.I have called it from the house phone and it responds.Can somebody tell me if there is anything else I need to do.Is there any other confirmation due from PM?

Re: Please wait while your activation is being processed

Anonymous — Tue, 07 Apr 2020 01:23:40 GMT

@Pop1 wrote:
My sim arrived today and I have sat and gone through the set up an account process,chosen my number and paid etc.I used my iPad to do this.I got to the last screen and was left with the “Activate your phone” button.On pressing it I got the “Please wait while your activation is being processed”..That message is still on the iPad screen some 15 mins later.My sim is in my phone.The screen displays the Public Mobile network.I have called it from the house phone and it responds.Can somebody tell me if there is anything else I need to do.Is there any other confirmation due from PM?

You were probably charged on your payment method too.

Try logging in with the credentials you had set up and see if it's successful. If not then try the manual method of creating your self-serve account.

Re: Please wait while your activation is being processed

Pop1 — Tue, 07 Apr 2020 02:18:57 GMT

Thankyou so much for your help

much appreciated

regards

Re: Please wait while your activation is being processed

fdrcamb519 — Tue, 07 Apr 2020 04:23:37 GMT

Turning phone off and turning on. Will help as well