topic Re: Do I need new sim card? in Get Support

Do I need new sim card?

babika321 — Wed, 05 Jan 2022 15:15:23 GMT

Ive been away for a few months, now my account has been disconnected.If I want to sign up again do I have to buy a new sim card or can I reuse the one that I had a few months ago?

Re: Do I need new sim card?

computergeek541 — Sun, 05 Apr 2020 18:36:02 GMT

@babika321 wrote:
Ive been away for a few months, now my account has been disconnected.If I want to sign up again do I have to buy a new sim card or can I reuse the one that I had a few months ago?

It sounds to me that your old account was closed. You'll need a new sim card.

Re: Do I need new sim card?

popping — Sun, 05 Apr 2020 18:37:00 GMT

@babika321 wrote:
Ive been away for a few months, now my account has been disconnected.If I want to sign up again do I have to buy a new sim card or can I reuse the one that I had a few months ago?

No, You cannot use your old SIM card if your previous account was canceled after your account was suspended for over 90 days.

Buy a new SIM card and start over again. Welcome back to PM.

Re: Do I need new sim card?

Triguy — Sun, 05 Apr 2020 18:38:20 GMT

If it has been more then 90 days then your account gets deactivated and then you would need a new sim and setup a new account with a different email.

Re: Do I need new sim card?

babika321 — Sun, 05 Apr 2020 18:40:04 GMT

Thank you

Re: Do I need new sim card?

geopublic — Sun, 05 Apr 2020 18:40:36 GMT

@babika321 wrote:
Ive been away for a few months, now my account has been disconnected.If I want to sign up again do I have to buy a new sim card or can I reuse the one that I had a few months ago?

@babika321 If your account has been suspended for 90 days or less you can still use the same account, otherwise as others have already mentioned you need to startup again as a new client.