topic Annoying message in Get Support

Annoying message

dlapointe — Wed, 05 Jan 2022 15:15:12 GMT

Hi,

once in a while I get this message "Your plan does not include talk" when trying to call a local number. I pay $40 a month for the full plan, so this should not be happening. Just this morning I redialled a local number and got this message. I tried 5 different times and finally got through. I hope this glitch can be resolved as I rely on my one and only mode of outside contact.

Thank you.

Re: Annoying message

Triguy — Sun, 05 Apr 2020 16:05:02 GMT

Try dialing 1 before area code and phone#. At this time with more people calling due to COVID-19 the phone lines maybe busier then normal.

Re: Annoying message

hairbag1 — Sun, 05 Apr 2020 16:03:51 GMT

@dlapointe wrote:
Hi,
once in a while I get this message "Your plan does not include talk" when trying to call a local number. I pay $40 a month for the full plan, so this should not be happening. Just this morning I redialled a local number and got this message. I tried 5 different times and finally got through. I hope this glitch can be resolved as I rely on my one and only mode of outside contact.
Thank you.

Happens occasionally for me too. Like you, I just hang up and redial the number...usually works after 1 or 2 attempts. Hang in there...and stay safe.