topic Re: compatibility list in Get Support

compatibility list

galinabaglay — Wed, 05 Jan 2022 15:15:10 GMT

I want to switch to Public Mobile.

My phone is Samsung Galaxy J3 Prime is not on the compatibility list. How can I added?

Re: compatibility list

Triguy — Sun, 05 Apr 2020 16:01:30 GMT

Is it the 2016 or 2018 ? Is it the North American version unlocked if it then it should be compatible.

https://m.gsmarena.com/samsung_galaxy_j3_(2018)-8928.php

Re: compatibility list

Dunkman — Sun, 05 Apr 2020 16:00:52 GMT

@galinabaglay

Add the phone to the following announcement thread. Hopefully, PM will add it to the PM compatibility list

https://productioncommunity.publicmobile.ca/t5/Announcements/Introducing-the-new-and-improved-phone-compatibility-checker/m-p/378297#M28730

Re: compatibility list

gblackma — Sun, 05 Apr 2020 16:03:58 GMT

@galinabaglay If you own the phone it will work on PM. But some sub variants don't seem to have the 4g LTE data bands. So you will only get data in areas with 3g support.Use these articles to port and activate, if required, they basically explain it all:

1. What you require to activate https://www.publicmobile.ca/en/bc/get-help/articles/what-you-need-to-activate
2.How to activate https://www.publicmobile.ca/en/bc/get-help/articles/activation-account-set-up
3.How to port https://www.publicmobile.ca/en/bc/get-help/articles/choose-your-phone-number