topic Re: Call Record. in Get Support

Call Record.

bandkbock — Wed, 05 Jan 2022 15:14:54 GMT

Is a detailed record of individual calls available, and if so, how do I access it ?

Re: Call Record.

gblackma — Sun, 05 Apr 2020 02:35:35 GMT

@bandkbock there is no detailed account of call records available, unless you are referring to what is in the self service account. ~~Transaction section.~~ Usage history, Its for 90 days.

Re: Call Record.

computergeek541 — Sun, 05 Apr 2020 02:33:12 GMT

@bandkbock wrote:
Is a detailed record of individual calls available, and if so, how do I access it ?

You can access your recent call details by going into the usage history section of your account at selfserve.publicmobile.ca.

Re: Call Record.

bandkbock — Sun, 05 Apr 2020 23:14:32 GMT

Thanks.

Re: Call Record.

bandkbock — Sun, 05 Apr 2020 23:17:11 GMT

Thanks that helps.

Re: Call Record.

bandkbock — Tue, 07 Apr 2020 00:11:17 GMT

I have 23 min. of usage on a CA/US Add-On 200 Min. To control my usage, can I find out how many calls there were, where to,when, and what charge, if any ?

Re: Call Record.

gblackma — Tue, 07 Apr 2020 00:13:34 GMT

@bandkbock Which plan are you on? Thanks.

Re: Call Record.

Anonymous — Tue, 07 Apr 2020 00:24:01 GMT

@bandkbock wrote:
I have 23 min. of usage on a CA/US Add-On 200 Min. To control my usage, can I find out how many calls there were, where to,when, and what charge, if any ?

View My Usage will give you all your calling details. No charges though. You paid for them with the add-on cost.

Re: Call Record.

bandkbock — Tue, 07 Apr 2020 17:15:07 GMT

On "View My Usage" I was able to find only the number of minutes used, not how many calls, to what #, or when. What am I doing wrong ?