topic Re: security question in Get Support

security question

wlc416 — Wed, 05 Jan 2022 15:14:52 GMT

I forgot my password for my account and forgot answer for the security question, I can't login my account

Re: security question

gblackma — Sun, 05 Apr 2020 02:09:59 GMT

@wlc416 contact the moderators directly through private message here and ask them for a temporary password https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Check your private message sent box (click on the envelope top right of your screen) to make sure the message was sent. Also keep an eye on the envelope, the mods answer will show up there.
You can also enable email notification to receive a private message notification sent to your email.
Go into your community account > my settings > PREFERENCES > Private Messenger > enable "Receive email notifications for new private messages" > Save

Re: security question

Staliger — Sun, 05 Apr 2020 02:23:53 GMT

@wlc416 click the "?" in lower right side of the page, type "contact moderator", and follow directions; OR send a message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437