topic Re: customer service in Get Support

customer service

spank1979 — Wed, 05 Jan 2022 15:14:32 GMT

how r u makin' out, has anyone with Public mobile know or actually got talking to someone on the phone the xxxxxxxxxxx # that can help with issues, instead of doing this crap online.

edited by computergeek541: phone number removed

Re: customer service

hairbag1 — Sun, 05 Jan 2020 20:55:37 GMT

@spank1979 wrote:
how r u makin' out, has anyone with Public mobile know or actually got talking to someone on the phone the xxxxxxxxxxxxxxxxxxxxx # that can help with issues, instead of doing this crap online.

What issues you experiencing ? The Community Forum can answer most of your concerns probably faster than a call center. Give it a try.

Re: customer service

Triguy — Sun, 05 Jan 2020 16:28:17 GMT

PM does not have a call center. You can post to the forum for assistance or if it can't be resolved then you may need to submit a ticket to a moderator by clicking on the question mark on the bottom right.

Re: customer service

PAULRANG18 — Sun, 05 Jan 2020 17:28:21 GMT

PM does not have call centres and that's how they keep their plan pricing low. The community is very knowledgeable and resolves a lot of issues. If needed, you may contact a moderator by clicking ?, bottom right, and follow instructions to submit a ticket. Moderator wait times are usually within a few hours or within a day, from my experience.