topic Re: Line cancelation in Get Support

Line cancelation

Jorgec1004 — Wed, 05 Jan 2022 15:13:00 GMT

I want to cancel my cell phone line which is set up for auto pay but I can’t

Re: Line cancelation

RossN — Thu, 02 Apr 2020 19:53:56 GMT

hi just remove your cc from your self serve account after 90 days it will be closed

Re: Line cancelation

Luddite — Thu, 02 Apr 2020 19:54:00 GMT

merged

Re: Line cancelation

gblackma — Thu, 02 Apr 2020 20:33:24 GMT

@Jorgec1004 why can't you cancel the plan? Thanks. If you plan on porting your number, the account must be active and will close once the number is ported. Remove your autopay credit card before porting it out.

Re: Line cancelation

geopublic — Thu, 02 Apr 2020 20:12:09 GMT

@Jorgec1004 wrote:
I want to cancel my cell phone line which is set up for auto pay but I can’t

@Jorgec1004 Disable Auto-Pay by dialing 611 from your device or access selfserve and remove your Credit card.