topic Re: Adding time in Get Support

Adding time

So1990sp — Tue, 04 Jan 2022 09:49:50 GMT

Could use a better solution to add funds

Re: Adding time

So1990sp — Fri, 24 Dec 2021 16:03:17 GMT

Re: Adding time

esjliv — Fri, 24 Dec 2021 16:04:57 GMT

@So1990sp wrote:
Could use a better solution to add funds

@So1990sp adding vouchers (through Self Serve OR by calling 611), OR paying by credit card on Self Serve (or 611 if you have a card registered) - are the best ways to pay.

Are you having difficulty with these?

Re: Adding time

BeachNBeer — Fri, 24 Dec 2021 17:55:04 GMT

@So1990sp Are you having issues adding funds to your account?. You could always pick up a top up voucher at a corner store.

Re: Adding time

hTideGnow — Fri, 24 Dec 2021 16:06:18 GMT

Hi @So1990sp you have problem with credit card payment? Autopay is the best way to add fund and save time.

If you have problem adding fund using credit card, try voucher or instant top up..

Re: Adding time

Triguy — Fri, 24 Dec 2021 16:10:44 GMT

You can purchase a voucher or prepaid debit card.

https://www.publicmobile.ca/en/on/get-help/articles/voucher-payment-options

Re: Adding time

HALIMACS — Fri, 24 Dec 2021 16:33:02 GMT

@So1990sp

The most hands-off approach is to add a payment card to the account (you can do this under the Payment tab) so Public Mobile handles 'pulling' the payment from the registered payment card.

PLUS - you get $2 off per payment cycle!!!

To set up AutoPay, sign in to your Self-Serve account, select the ‘Payment’ tab, then ‘Register for AutoPay’.

From here, you can sign up for AutoPay or remove the feature, if you no longer want payments to automatically occur. If you would like to change the card that is automatically charged, scroll to the bottom of the ‘Payment’ tab, then select ‘Manage my card’. This will allow you to update or remove your credit or Visa Debit card.

Re: Adding time

hairbag1 — Fri, 24 Dec 2021 16:33:27 GMT

@So1990sp wrote:
Could use a better solution to add funds

Using your credit or debit card for your PM service is perdy EZ and you get a coupla bucks off your plan if you set credit card to Autopay.

Don't use credit cards??...just get payment vouchers at 711 or many other retail outlets...then dial 611 to add that voucher to your account.

On-line payment vouchers are available, but you'll pay a small fee for their "convenience".

In your perfect world...how would payment be made any easier ? 🎅

Re: Adding time

Anonymous — Fri, 24 Dec 2021 18:22:39 GMT

@So1990sp

Pay for your services online (publicmobile.ca)

Pay for your services through *611 (publicmobile.ca)

Pay for your services in retail (publicmobile.ca)

or need to Purchase Add-Ons through Self Serve (publicmobile.ca)

Purchase add-ons through *611 (publicmobile.ca).