topic Re: Data in Get Support

Data

Sunshine-754 — Wed, 05 Jan 2022 15:10:32 GMT

When is data is reset to start fresh again?

Re: Data

Ed404 — Mon, 30 Dec 2019 06:49:27 GMT

Data is reset when your plan renews, dial 611 to check out when or login to your self-serve account.

Re: Data

Dunkman — Mon, 30 Dec 2019 06:53:03 GMT

@Sunshine-754

Every 30 days. When you pay your next 30 day plan fee.

Re: Data

cavemantoronto — Mon, 30 Dec 2019 07:38:45 GMT

@Sunshine-754 wrote:
When is data is reset to start fresh again?

Counter resets at exaxtly at midnight day of renewal. Doesn't matter if you are on a 10, 30, or 90 day plan

Re: Data

sparke2453 — Tue, 31 Dec 2019 06:50:46 GMT

Hi, your data resets when your cycle ends after 30 days. Even when you haven't finished your data usage, there will be no roll over onto your next cycle since they are not add ons or promotions.

Re: Data

firewalker — Wed, 08 Jan 2020 21:20:35 GMT

Your data refreshes after every 30 days.