topic Re: Billing period in Get Support

Billing period

itsdogs — Wed, 05 Jan 2022 15:10:13 GMT

I just got a text from public mobile saying that my payment was due on the 1st but when I sign it it isn't due until the 7th which is the right date based on my activation date. Which one is the one that they are going to go with? Should I submit a ticket to make sure that they don't cut these 30 days short?

Re: Billing period

geopublic — Sun, 29 Dec 2019 18:55:12 GMT

@itsdogs Ignore the text it was sent out in error. The 7th is the correct renewal date.

Dial 611 from your device and it should report the correct renewal date.

Re: Billing period

Lar — Sun, 29 Dec 2019 18:55:38 GMT

@itsdogs I've had that happen in the past and contacted the mods to correct and it never happened again. Click the ? in lower right of the screen to contact them. Cheers