topic Re: Billing in Get Support

Billing

Jmeikle — Wed, 05 Jan 2022 15:10:05 GMT

I signed up for auto pay and the date says the payment date is Jan 25. I just got a text say pay,ent is due Jan 1. Which is it?

ChuckYeah — Sun, 29 Dec 2019 18:14:13 GMT

@Jmeikle Common issue today. Check selfserve.publicmobile.ca and see that your renewal date is still Jan. 25th, and ignore this message.

geopublic — Sun, 29 Dec 2019 18:14:25 GMT

@Jmeikle January 25.

Dunkman — Sun, 29 Dec 2019 18:14:40 GMT

Known issue. Several customers got the same text this morning. Just ignore

hairbag1 — Sun, 29 Dec 2019 18:15:08 GMT

@Jmeikle wrote:
I signed up for auto pay and the date says the payment date is Jan 25. I just got a text say pay,ent is due Jan 1. Which is it?

Just ignore that message. If you've already paid for Dec, then your next payment is due 30 days after that.

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