topic Re: Switching plans after renewing in Get Support

Switching plans after renewing

appledms95 — Wed, 05 Jan 2022 15:09:13 GMT

I am interested in switching plans however my current plan auto-renewed yesterday. If I were to switch now, would I have to repay and lose money? Would it be better to wait til toward the end of the next renewal period?

Re: Switching plans after renewing

Triguy — Mon, 30 Mar 2020 16:15:35 GMT

You would be better off to change on your next renewal so you don't lose any unused minutes/texts or data.

https://www.publicmobile.ca/en/on/get-help/articles/change-your-plan

Re: Switching plans after renewing

gblackma — Mon, 30 Mar 2020 16:15:43 GMT

@appledms95 if you switch now, you lose what you just paid to renew and you are charged for the new plan immediately. It's better to switch upon your next cycle renewal date. Here's an article on switching plans https://www.publicmobile.ca/en/bc/get-help/articles/change-your-plan

Re: Switching plans after renewing

hairbag1 — Mon, 30 Mar 2020 16:16:39 GMT

@appledms95 wrote:
I am interested in switching plans however my current plan auto-renewed yesterday. If I were to switch now, would I have to repay and lose money? Would it be better to wait til toward the end of the next renewal period?

If you switch now, you'll lose whatever balance of talk/text/data is on your current plan. You have the option though, to Change at next renewal.

Re: Switching plans after renewing

appledms95 — Mon, 30 Mar 2020 16:21:07 GMT

Ok thanks! And to Change at Next Renewal, is there a button to select? Because I want to do that but I don't want to accidentally change right now and lose the data i paid for

Re: Switching plans after renewing

geopublic — Mon, 30 Mar 2020 16:26:10 GMT

@appledms95 wrote:
I am interested in switching plans however my current plan auto-renewed yesterday. If I were to switch now, would I have to repay and lose money?

@appledms95 Yes, if you make an immediate plan change you would lose your money.

Would it be better to wait til toward the end of the next renewal period?

No need to wait. You can schedule the plan change now and pick the option to take effect on your next renewal date.

Re: Switching plans after renewing

geopublic — Mon, 30 Mar 2020 16:29:16 GMT

@appledms95 wrote:
Ok thanks! And to Change at Next Renewal, is there a button to select? Because I want to do that but I don't want to accidentally change right now and lose the data i paid for

@appledms95 Yes, the options are on the bottom of your screen.