topic Re: I will cancle my plan in Get Support

I will cancle my plan

haiming15 — Wed, 05 Jan 2022 15:08:58 GMT

Hi,

coz I have to leave from Canada, so I wanna cancel my plan.

My number is: [deleted Luddite]

And I already moved the Autopay from my account.

Thanks.

Re: I will cancle my plan

darlicious — Sun, 29 Mar 2020 21:33:44 GMT

@haiming15 Please edit out your phone number. Go to the 3 dots top right corner of the post.

Removing autopay is all you need to do. Next renewal it will go into suspension and 90 days after that it will cancel account. Safe travels and stay healthy.

@Luddite Can you edit a ph# please and thank you.

Re: I will cancle my plan

JoyLuck — Sun, 29 Mar 2020 21:27:03 GMT

Remove cc info in self service and your plan will expire in 90 days.

Re: I will cancle my plan

geopublic — Sun, 29 Mar 2020 21:29:40 GMT

@haiming15 If you already removed your credit card from selserve that's all you have to do. You account will get suspended during your next plan renewal and will automatically close in 90 days after that.

Re: I will cancle my plan

ddeep91 — Sun, 29 Mar 2020 21:33:53 GMT

@haiming15 To cancel your account just simply stop making payments.

Once you stop making payment to your account.

Your account is automatically close after 90days. You will lose your phone number once the account is closed.

Cheers

Re: I will cancle my plan

hairbag1 — Sun, 29 Mar 2020 21:37:39 GMT

@haiming15 wrote:
Hi,

coz I have to leave from Canada, so I wanna cancel my plan.

My number is: 6x3xxxyxyx

And I already moved the Autopay from my account.

Thanks.

Be aware that if you currently have any $$ in Available Funds...you'll lose it when your account closes for good. There's no refunds at Public Mobile.

Re: I will cancle my plan

popping — Sun, 29 Mar 2020 21:44:26 GMT

@haiming15

Choices to cancel service:
1. Quick and keeping your phone number
Remove autopay credit card info to stop autopay and port your number to another provider. Your account will be canceled right away.
2. Slow and not keeping your phone number.
Remove autopay credit card info to stop autopay. Your account will be suspended without payment at your next renewal date. 90 days after suspension, your account will be cancel. You have 90 days to change your mind by paying and reactivate your account. Since you are leaving Canada and already removed the autopay cc, just do nothing. Your account will be suspended without payment on your next renewal date. 90 days later, your account will be cancel.
3. Make money and not keeping your phone number
If you have a plan with high demand, you can let someone to take over your plan. Your phone number will go with the plan to the new owner.

Re: I will cancle my plan

Staliger — Sun, 29 Mar 2020 22:16:36 GMT

@haiming15 You've done the job already. Without Autopay and funds on your account, it will be cancelled after 90 days. You can also suspend the service through your self-service account if you want to suspend your account. After 90 days it also will be automatically closed. Sorry to see you leave us. Bests in the future!

Re: I will cancle my plan

darlicious — Sun, 29 Mar 2020 22:19:38 GMT

@haiming15 In regards to @popping post about high demand plans that are no longer offered the $10 50/50 plan and the $60 US/Canada roaming plan are two of them and any plan with multiple rewards. If you have any of these you could offer to have someone to take over the plan from you.