topic Re: ☹️☹️☹️NOW THIS.....IS TOTALLY INAPPROPRIATE....COULD THIS PERSON BE BANNED PLEASE?☹️☹️☹️ in Get Support

☹️☹️☹️NOW THIS.....IS TOTALLY INAPPROPRIATE....COULD THIS PERSON BE BANNED PLEASE?☹️☹️☹️

iPhoneUser — Wed, 05 Jan 2022 15:07:37 GMT

See pic....link is in pic so is not clickable.

Re: ☹️☹️☹️NOW THIS.....IS TOTALLY INAPPROPRIATE....COULD THIS PERSON BE BANNED PLEASE?☹️☹️☹️

iPhoneUser — Tue, 24 Dec 2019 17:46:04 GMT

Look at this...just signed up too.

Re: ☹️☹️☹️NOW THIS.....IS TOTALLY INAPPROPRIATE....COULD THIS PERSON BE BANNED PLEASE?☹️☹️☹️

Triguy — Tue, 24 Dec 2019 17:47:06 GMT

You should report the spam mail to a moderator.

If you are having trouble with your services, the next step is to contact a moderator. Here is the link to create a ticket through SIMon:

https://www.publicmobile.ca/en/bc/get-help ->Click on Chat with Simon - on the line "ask me something" write "moderator" -> then click on "account specific question" -> afterward click on "no, I want a human" -> finally you will see an answer "submit a ticket Click me!"

Re: ☹️☹️☹️NOW THIS.....IS TOTALLY INAPPROPRIATE....COULD THIS PERSON BE BANNED PLEASE?☹️☹️☹️

LovesToPM — Tue, 24 Dec 2019 17:47:09 GMT

Thanks for sharing. You got Oracles' attention.

Best to report the private message. See bottom left of message.

Re: ☹️☹️☹️NOW THIS.....IS TOTALLY INAPPROPRIATE....COULD THIS PERSON BE BANNED PLEASE?☹️☹️☹️

mimmo — Tue, 24 Dec 2019 17:52:45 GMT

Just send the mods a private message with the user name.

There were a couple bots that sent the spam messages from a couple Ip addresses.

Re: ☹️☹️☹️NOW THIS.....IS TOTALLY INAPPROPRIATE....COULD THIS PERSON BE BANNED PLEASE?☹️☹️☹️

ShawnC13 — Tue, 24 Dec 2019 17:53:12 GMT

@iPhoneUserjust report them, There has been a rush of these messages over the last couple of days not sure if PM can do something to prevent this accounts from signing up but should look into it.

Re: ☹️☹️☹️NOW THIS.....IS TOTALLY INAPPROPRIATE....COULD THIS PERSON BE BANNED PLEASE?☹️☹️☹️

popping — Tue, 24 Dec 2019 18:00:07 GMT

No much PM can do to prevent spammer from get an community account.

If there is a few days wait time before letting member to post, what if those with account issues.

PM can check email address against PM account database. But it will not be pretty.

Re: ☹️☹️☹️NOW THIS.....IS TOTALLY INAPPROPRIATE....COULD THIS PERSON BE BANNED PLEASE?☹️☹️☹️

PAULRANG18 — Tue, 24 Dec 2019 18:01:19 GMT

Cannot tolerate this type of behaviour. PM should ban these individuals.

Re: ☹️☹️☹️NOW THIS.....IS TOTALLY INAPPROPRIATE....COULD THIS PERSON BE BANNED PLEASE?☹️☹️☹️

OKA6 — Tue, 24 Dec 2019 18:17:16 GMT

Hi,

I just received the same message but different user

Re: ☹️☹️☹️NOW THIS.....IS TOTALLY INAPPROPRIATE....COULD THIS PERSON BE BANNED PLEASE?☹️☹️☹️

iPhoneUser — Tue, 24 Dec 2019 18:17:53 GMT

@ShawnC13 wrote:
@iPhoneUserjust report them, There has been a rush of these messages over the last couple of days not sure if PM can do something to prevent this accounts from signing up but should look into it.

I know they can’t be prevented but perhaps new sign ups to the community should be held back until a Oracle releases it. Like first 5 posts are in moderation before they are released. But it should be swift to ban. And yes I know it should be controlled by IP address but likely a banned user will reappear right away.

I did report it to a moderator.

Re: ☹️☹️☹️NOW THIS.....IS TOTALLY INAPPROPRIATE....COULD THIS PERSON BE BANNED PLEASE?☹️☹️☹️

iPhoneUser — Tue, 24 Dec 2019 18:18:41 GMT

@OKA6 wrote:
Hi,

I just received the same message but different user

Please report it.

Re: ☹️☹️☹️NOW THIS.....IS TOTALLY INAPPROPRIATE....COULD THIS PERSON BE BANNED PLEASE?☹️☹️☹️

OKA6 — Tue, 24 Dec 2019 18:20:25 GMT

already reported and moderator team replied

Re: ☹️☹️☹️NOW THIS.....IS TOTALLY INAPPROPRIATE....COULD THIS PERSON BE BANNED PLEASE?☹️☹️☹️

iPhoneUser — Fri, 10 Jan 2020 21:46:46 GMT

@OKA6 wrote:
already reported and moderator team replied

Here is MY reply from moderator....thanks....quick service!

Thanks for bringing this to our attention. By reporting this, we have been able to identify the username and its associated IP address, so it's been banned already and this inappropriate and unsolicited type of message is no longer being delivered as a private message to any Community member.

Keep in mind that your privacy is our number one priority. No personal information has been obtained by any person. This message was randomly sent to different Community member, as the only visible information in the Community is your username (no email address, telephone number or anything else is displayed in any profile).

The situation has been contained already, by banning this and other associated profiles. We kindly ask you to ignore and delete such message. If it happens again (as we cannot control what people sends in a message) we kindly ask you to report it and let us know so we can take appropriate actions.

[Not the actual solution but best info for anyone with the issue .......... Luddite]

Re: ☹️☹️☹️NOW THIS.....IS TOTALLY INAPPROPRIATE....COULD THIS PERSON BE BANNED PLEASE?☹️☹️☹️

darlicious — Tue, 24 Dec 2019 18:33:07 GMT

@iPhoneUser Gee was I ground zero yesterday? When i posted there were no other reports....24 hours later and everyone is a target. Banning the email and IP address only goes so far....

Re: ☹️☹️☹️NOW THIS.....IS TOTALLY INAPPROPRIATE....COULD THIS PERSON BE BANNED PLEASE?☹️☹️☹️

iPhoneUser — Tue, 24 Dec 2019 18:37:03 GMT

@darlicious wrote:
@iPhoneUser Gee was I ground zero yesterday? When i posted there were no other reports....24 hours later and everyone is a target. Banning the email and IP address only goes so far....

Yes....and there is free wifi at Starbucks, Tim Hortons and Home Depot. 🤪

I wonder if this is an off shore attack?

Re: ☹️☹️☹️NOW THIS.....IS TOTALLY INAPPROPRIATE....COULD THIS PERSON BE BANNED PLEASE?☹️☹️☹️

darlicious — Tue, 24 Dec 2019 18:42:06 GMT

@iPhoneUser Looks like a case of typhoid @annmary94

Re: ☹️☹️☹️NOW THIS.....IS TOTALLY INAPPROPRIATE....COULD THIS PERSON BE BANNED PLEASE?☹️☹️☹️

JenL — Tue, 24 Dec 2019 22:44:21 GMT

@iPhoneUser that's the same message....different user name but same message. I wonder if there is some company or pervert telling them what to say!! Contacted MOD.

Re: ☹️☹️☹️NOW THIS.....IS TOTALLY INAPPROPRIATE....COULD THIS PERSON BE BANNED PLEASE?☹️☹️☹️

cbx4evr — Fri, 10 Jan 2020 21:35:23 GMT

I haven't been on here much but today found this in my Message box. Now to figure out how to report it.

Re: ☹️☹️☹️NOW THIS.....IS TOTALLY INAPPROPRIATE....COULD THIS PERSON BE BANNED PLEASE?☹️☹️☹️

Anonymous — Fri, 10 Jan 2020 21:37:20 GMT

@cbx4evr wrote:
I haven't been on here much but today found this in my Message box. Now to figure out how to report it.

Old news. Long since dealt with and blocked. Have you never received spam before?

Re: ☹️☹️☹️NOW THIS.....IS TOTALLY INAPPROPRIATE....COULD THIS PERSON BE BANNED PLEASE?☹️☹️☹️

cbx4evr — Fri, 10 Jan 2020 21:49:22 GMT

@Anonymous wrote:Old news. Long since dealt with and blocked. Have you never received spam before?

Didn't see that user name in any of the posts in this thread but thanks for your cordial reply.