topic Re: Refer a friend in Get Support

Refer a friend

kimmytran — Wed, 05 Jan 2022 15:07:33 GMT

I referred a friend but did not get the $1 reward. I sent a ticket in and found out it was not applied to my account. I think the Walmart agent who set up my friend's account entered the wrong code. Did anyone experience similar issues and how can it be corrected?

Re: Refer a friend

Dunkman — Tue, 24 Dec 2019 16:57:15 GMT

@kimmytran

Your friend (new customer) needs to contact moderator to potentially have the error corrected.

Re: Refer a friend

PAULRANG18 — Tue, 24 Dec 2019 17:18:39 GMT

Contact a moderator by clicking ?, bottom right, follow instructions and submit a ticket.

Re: Refer a friend

darlicious — Tue, 24 Dec 2019 17:43:08 GMT

@kimmytran This is quite a common issue...both with salespeople at Wal-Mart and users on their own activation. Have your friend open a ticket to the moderators to add the correct code.

Re: Refer a friend

popping — Tue, 24 Dec 2019 18:03:35 GMT

@darlicious wrote:
@kimmytran This is quite a common issue...both with salespeople at Wal-Mart and users on their own activation. Have your friend open a ticket to the moderators to add the correct code.

The activation form will let you know with a green check mark after entering a referral code correctly. I am not sure how much faith that we can trust the gree check mark.

Re: Refer a friend

Shabo09 — Tue, 24 Dec 2019 22:20:08 GMT

Did you give them the reference code???

That could be the reason for not having rewards.

Re: Refer a friend

kimmytran — Wed, 25 Dec 2019 16:48:20 GMT

Thank you for all of your ideas and suggestions!