topic Re: Issue with the reward in Get Support

Issue with the reward

Sunnyxiong — Wed, 05 Jan 2022 15:05:14 GMT

I was given a 10$ credit with the promotion code due to my SIM card was delayed in shipping to my home. But I tried the promotion code, the system told me it's an invalid code. Is there any limit or timeline to deem the reward?

Re: Issue with the reward

iliusfaisal — Fri, 20 Dec 2019 22:30:25 GMT

You can raise a ticket by contacting moderator team... They will definitely help you to solve this

Re: Issue with the reward

geopublic — Fri, 20 Dec 2019 22:54:47 GMT

@Sunnyxiong wrote:
Hi

I was given a 10$ credit with the promotion code due to my SIM card was delayed in shipping to my home. But I tried the promotion code, the system told me it's an invalid code. Is there any limit or timeline to deem the reward?

@Sunnyxiong Try adding that voucher credit to your account by dialing 611 from your device. It should be a 12 digit PIN code.

If you are still having problems submit a ticket to PM by doing the following: