topic Re: LOYALTY DISCOUNT in Get Support

LOYALTY DISCOUNT

TammyP2018 — Wed, 05 Jan 2022 15:04:50 GMT

My account was created in August 2018 - how long will it take to show the $1 discount?

Re: LOYALTY DISCOUNT

Anonymous — Fri, 20 Dec 2019 04:47:28 GMT

@TammyP2018 wrote:
My account was created in August 2018 - how long will it take to show the $1 discount?

You should certainly have it by now.

Check the rewards area. Check your payment history. Check your Available Funds.

Re: LOYALTY DISCOUNT

hairbag1 — Fri, 20 Dec 2019 04:48:08 GMT

@TammyP2018 wrote:
My account was created in August 2018 - how long will it take to show the $1 discount?

On the first plan renewal date, after 12 months of tenure as a Public Mobile member, you will begin to earn a recurring Loyalty Reward for as long as you remain an active Public Mobile customer on that account. Regardless of what plan you are on, your tenure will continue to accumulate as long as your account remains active. If your account is in a suspended state for more than 60 days in a year, your Loyalty Reward will be delayed by the number of days your account was suspended.

Loyalty Reward Amount Earned 30-day plan 90-day plan

After 1 year	$1/30 days	$3/90 days
After 2 years	$2/30 days	$6/90 days
After 3 years	$3/30 days	$9/90 days
After 4 years	$4/30 days	$12/90 days
After 5 years	$5/30 days	$15/90 days

Re: LOYALTY DISCOUNT

ShawnC13 — Fri, 20 Dec 2019 04:53:29 GMT

@TammyP2018 wrote:
My account was created in August 2018 - how long will it take to show the $1 discount?

During your time with public mobile have your had your phone in a suspended state for more than 60 days?

Re: LOYALTY DISCOUNT

hairbag1 — Fri, 20 Dec 2019 04:50:37 GMT

@TammyP2018 wrote:
My account was created in August 2018 - how long will it take to show the $1 discount?

Looks like you should have been getting that reward since September. Click the ? in lower right side of page to start process of moderator assistance. Type "contact human", the click on "Contact Moderators".

Re: LOYALTY DISCOUNT

Anonymous — Fri, 20 Dec 2019 05:18:57 GMT

@ShawnC13 wrote:
@TammyP2018 wrote:
My account was created in August 2018 - how long will it take to show the $1 discount?
During your time with public mobile have you hash hope phone in a suspended state for more than 60 days?

Who knew phones could hope for hash.

🙂

Re: LOYALTY DISCOUNT

TammyP2018 — Fri, 20 Dec 2019 04:52:23 GMT

Never suspended, but I had to create a new account as my service was messed up by PM. I was told that my account was updated to reflect my account was created August 18, 2018.

Re: LOYALTY DISCOUNT

Anonymous — Fri, 20 Dec 2019 04:54:00 GMT

@TammyP2018 wrote:
Never suspended, but I had to create a new account as my service was messed up by PM. I was told that my account was updated to reflect my account was created August 18, 2018.

Gosh you mean moderators can get something wrong. 🙂

hairbag1 has your next step.

Re: LOYALTY DISCOUNT

ShawnC13 — Fri, 20 Dec 2019 05:21:13 GMT

@Anonymous wrote:
@ShawnC13 wrote:
@TammyP2018 wrote:
My account was created in August 2018 - how long will it take to show the $1 discount?
During your time with public mobile have you hash hope phone in a suspended state for more than 60 days?
Who knew phones could hope for hash.
🙂

Not sure what you are talking about @Anonymous ?!?!

EDITED to reflect the change in the quote

JasperH @Anonymous

Re: LOYALTY DISCOUNT

Anonymous — Fri, 20 Dec 2019 05:00:43 GMT

@ShawnC13 wrote:
@Anonymous wrote:
@ShawnC13 wrote:
@TammyP2018 wrote:
My account was created in August 2018 - how long will it take to show the $1 discount?
During your time with public mobile have you had your phone in a suspended state for more than 60 days?
Who knew phones could hope for hash.
🙂
Not sure what you are talking about @Anonymous ?!?!

HA HA sneaky cheater. Don't be editing my posts eh. 🙂

You even made me look like a self-mention in notifications. But seriously...please don't do that (unless I'm violating the rules of course)

Re: LOYALTY DISCOUNT

ShawnC13 — Fri, 20 Dec 2019 04:58:26 GMT

@Anonymous wrote:
@ShawnC13 wrote:
@Anonymous wrote:
@ShawnC13 wrote:
@TammyP2018 wrote:
My account was created in August 2018 - how long will it take to show the $1 discount?
During your time with public mobile have you had your phone in a suspended state for more than 60 days?
Who knew phones could hope for hash.
🙂
Not sure what you are talking about @Anonymous ?!?!
HA HA sneaky cheater. Don't be editing my posts eh. 🙂

I didn't, I edited my post within your post

Re: LOYALTY DISCOUNT

TammyP2018 — Fri, 20 Dec 2019 04:59:16 GMT

Done - thanks!! Now I'll wait for 48 hours and see. . .

Re: LOYALTY DISCOUNT

hairbag1 — Fri, 20 Dec 2019 05:00:35 GMT

It could take 48 hours for a response...but usually much less.

Re: LOYALTY DISCOUNT

TammyP2018 — Fri, 20 Dec 2019 05:00:56 GMT

btw - I can't view any history beyond 6 months. Is there a special area?

Re: LOYALTY DISCOUNT

Anonymous — Fri, 20 Dec 2019 05:03:05 GMT

@ShawnC13 wrote:
@Anonymous wrote:
@ShawnC13 wrote:
@Anonymous wrote:
@ShawnC13 wrote:
@TammyP2018 wrote:
My account was created in August 2018 - how long will it take to show the $1 discount?
During your time with public mobile have you had your phone in a suspended state for more than 60 days?
Who knew phones could hope for hash.
🙂
Not sure what you are talking about @Anonymous ?!?!
HA HA sneaky cheater. Don't be editing my posts eh. 🙂
I didn't, I edited my post within your post

I object to this practice. My posts are all the contents. This one was in some fun. Just because you can doesn't mean you should.

Re: LOYALTY DISCOUNT

hairbag1 — Fri, 20 Dec 2019 05:10:47 GMT

@TammyP2018 wrote:
btw - I can't view any history beyond 6 months. Is there a special area?

~~Nope...6 months is about it. You'd also have to ask for moderator assistance for history past 6 months but they might not be able to provide it either. Worth the ask if it's important.~~

EDIT...you can select the dates in question...they do go back quite a ways.

Log into My Account / View my Useage

Re: LOYALTY DISCOUNT

ShawnC13 — Fri, 20 Dec 2019 05:16:27 GMT

@Anonymous I have no issue putting it back I thought you'd have some fun with it. Guess I was wrong lol

Re: LOYALTY DISCOUNT

Anonymous — Fri, 20 Dec 2019 05:19:44 GMT

@ShawnC13 wrote:
@Anonymous I have no issue putting it back I thought you'd have some fun with it. Guess I was wrong lol

It _was_ in fun. Until it struck me "hey wait a minute".

I saw your edited quote. And laughed. Then I saw that you had edited my actual post. This I took exception with.

Cheers

Sorry OP.

Re: LOYALTY DISCOUNT

newtondt — Fri, 20 Dec 2019 15:24:50 GMT

Each additional year that you are with Public Mobile you receive $1.00 loyalty reward towards your account.

Re: LOYALTY DISCOUNT

c70nut — Fri, 17 Jan 2020 16:53:12 GMT

I am having the same problem, signed up Dec 2018, no loyalty credit as of yet.