topic Re: do I qualify for 0/monthly after in Get Support

do I qualify for 0/monthly after

dboxtvinfo715 — Wed, 05 Jan 2022 15:02:13 GMT

I recently activated not seeing offer can we somehow add autopay at same time as I switch my 15 dollar plan too the offer?

Re: do I qualify for 0/monthly after

Triguy — Sun, 15 Dec 2019 20:19:50 GMT

If you are referring to free month offer then you would need to activate $25 or higher plan

Effective immediately until December 16th at 11:59PM ET, your next 30 days free when you activate on a $25/mo plan or higher online OR in-store!

Re: do I qualify for 0/monthly after

rktc_2003 — Sun, 15 Dec 2019 20:19:56 GMT

$15 plan does not qualify for next month $0 promotion

Re: do I qualify for 0/monthly after

dabr — Sun, 15 Dec 2019 21:45:15 GMT

@rktc_2003 wrote:
$15 plan does not qualify for next month $0 promotion

You're right the $15 plan doesn't qualify for the second month free promo offer. Your only option right now is to submit a message to moderators via SIMon here: https://publicmobile.ca.ada.support/chat/

Type 'rep', select 'contact us', select 'submit ticket' and follow the prompts to finish the submission.

Edit: Autopay is automatic for any plan if you have registered your CC on file.

They may as a gesture of goodwill change you over to the qualifying plan, although there is no guarantee. I find moderators will try and resolve issues done in error. Good luck.

Re: do I qualify for 0/monthly after

PAULRANG18 — Sun, 15 Dec 2019 21:48:57 GMT

You could switch to the 25 plan, receive free month, and then switch back to 15 after free month is completed. You will lose any remaining time of the 25 plan, though. PM is a prepaid carrier.

Re: do I qualify for 0/monthly after

ChuckYeah — Sun, 15 Dec 2019 22:03:54 GMT

@dboxtvinfo715

You can add autopay at any time.

It's not clear what plan you set up for. If you set up for a $25 plan, I believe you'll receive the $25 credit within 6 business days. So far as switching to the $15 plan, I don't think it matters when you do it. There's nothing in the Terms and conditions that says you can't change your plan.

Terms and conditions

https://productioncommunity.publicmobile.ca/t5/Announcements/FLASH-SALE-Get-your-next-30-days-FREE-when-you-activate/m-p/469219

However, I would likely recommend waiting until your $25 comes in, and then make the change affective NEXT renewal.

Re: do I qualify for 0/monthly after

dboxtvinfo715 — Sun, 15 Dec 2019 22:53:00 GMT

Wait a sec/ what 25$?credit

I have 15 plan and paid with voucher and now added Autopay after activation . I wander if I can switch to the current offer. I activated dec13 so I rather not wait for jan 13.

will activate sim 3

Re: do I qualify for 0/monthly after

dabr — Sun, 15 Dec 2019 23:12:51 GMT

@dboxtvinfo715 wrote:
Wait a sec/ what 25$?credit
I have 15 plan and paid with voucher and now added Autopay after activation . I wander if I can switch to the current offer. I activated dec13 so I rather not wait for jan 13.

will activate sim 3

If you activated on the Dec. 13th, then it's unlikely moderators will be able to facilitate the change. Your only option is to forfeit what you've already for the $15 and activate a new account with the qualifying plan. Just a reminder the this promo offer is good until Dec. 16th, 11.59 pm EST.

Re: do I qualify for 0/monthly after

Alan80 — Mon, 16 Dec 2019 02:09:59 GMT

I believe you will get the 25 dollar credit on your next billing cycle and to be on a safer side wait until u get the credit back and then switch to 15 dollar plan.