topic Re: Suspend / Close account in Get Support

Suspend / Close account

Sarahroberts — Wed, 05 Jan 2022 14:58:45 GMT

I’m moved back to the U.K. for two months and have cancelled autopay. Do I need to do anything else (cancel / close account) so that I am not charged whilst abroad, unable to use this service?

Thanks

Re: Suspend / Close account

geopublic — Mon, 09 Dec 2019 05:54:41 GMT

@Sarahroberts wrote:
I’m moved back to the U.K. for two months and have cancelled autopay. Do I need to do anything else (cancel / close account) so that I am not charged whilst abroad, unable to use this service?
Thanks

@Sarahroberts That is the correct approach. When you get back you just have to re-enable AutoPay and reactivate your account by making payment.

Re: Suspend / Close account

ShawnC13 — Mon, 09 Dec 2019 06:14:44 GMT

@Sarahroberts wrote:
I’m moved back to the U.K. for two months and have cancelled autopay. Do I need to do anything else (cancel / close account) so that I am not charged whilst abroad, unable to use this service?
Thanks

IF you come back before 90 days are up you can re-activate the plan and keep the number you had here

Re: Suspend / Close account

ChuckYeah — Mon, 09 Dec 2019 09:12:14 GMT

@Sarahroberts I usually recommend removing the credit card number as well, you can always just put it back in when you return and enable autopay. Impossible to charge you if they don't have your cc number.